Johnny
GBCustomer Support Just want to say that in these days of AI/Automation, it was extremely pleasant to get real, prompt and excellent customer support. Maria responded right away and took care of the matter right away! Awesome!
Elianne Sulistyo
DECan't cancel 7-day trial (solved) Tried to cancel the trial before deadline, but the cancel subscription button won't work (still doesn't work now). No way to cancel, I got billed €124,95. Immediately requested for a refund and haven't used any courses since being charged, will update if I receive it. Be careful with this company. UPDATE: Thanks you Steph from customer service, who has promptly issued a full refund after an email. It may be better to directly email the support team rather than to submit a refund request through the app. The app itself is good to awaken a beginner's interest, but offers not much after that. If you want to cancel a trial, make sure to do so through email to be safe.
Justin Donohue
GBInteractive activities I enjoy the interactive activities. They help make the learning process tangible. Their support team is great, too.
PAUL JOHNSON
GBRefund request Excellent response from Customer Service to my refund request which was processed in a quick and friendly way.
Neil Spiegel
CAKind of a cool system Kind of a cool system. I did not stick with it cause life is too busy. When they charged me and I cancelled just after they were flexible about giving a refund. They only do that once so don't be sneaky!!