Can't cancel 7-day trial (solved) Tried to cancel the trial before deadline, but the cancel subscription button won't work (still doesn't work now). No way to cancel, I got billed €124,95. Immediately requested for a refund and haven't used any courses since being charged, will update if I receive it. Be careful with this company. UPDATE: Thanks you Steph from customer service, who has promptly issued a full refund after an email. It may be better to directly email the support team rather than to submit a refund request through the app. The app itself is good to awaken a beginner's interest, but offers not much after that. If you want to cancel a trial, make sure to do so through email to be safe.

Customer Support Just want to say that in these days of AI/Automation, it was extremely pleasant to get real, prompt and excellent customer support. Maria responded right away and took care of the matter right away! Awesome!

I’ve always struggled with math before I’ve always struggled with math and exact science, but recently had to start programming. A friend of mine gave me the subscription for Brilliant, and the way programming is taught there is amazing. I’m not scared of math anymore haha and even got curious about related areas! I’m making a short break now in my learning, and the support team was super helpful with planning it. Huge thanks and can’t wait to come back to studying!

Good customer service! Good customer service! I've stopt using brilliant, but forgot cancel substription, so next subsription got payed automaticly. I've didn't want to use brilliant this year so i contacted to customer service. And got contacted to Steph. I got helped quickly, and kindly. Its nice to meet company which is not made just for taking people money. Big thanks to Steph!

A great app for learning A great app for learning. Sadly though, I didn't have time to use it and had to cancel my subscription only to realize that the said subscription already started. However, with their great support, they were able to help me sort it out with a refund. Nothing but great experience so far. I highly recommend it!!