Can't cancel 7-day trial (solved) Tried to cancel the trial before deadline, but the cancel subscription button won't work (still doesn't work now). No way to cancel, I got billed €124,95. Immediately requested for a refund and haven't used any courses since being charged, will update if I receive it. Be careful with this company. UPDATE: Thanks you Steph from customer service, who has promptly issued a full refund after an email. It may be better to directly email the support team rather than to submit a refund request through the app. The app itself is good to awaken a beginner's interest, but offers not much after that. If you want to cancel a trial, make sure to do so through email to be safe.

Refund request Excellent response from Customer Service to my refund request which was processed in a quick and friendly way.

Excellent learning tool Content is designed simply to increase readability, and attached to examples that help solidify the principles. Very organized and navigating courses and content is smooth. Fair customer service that strives to evaluate needs on an individual level.

Customer Support Just want to say that in these days of AI/Automation, it was extremely pleasant to get real, prompt and excellent customer support. Maria responded right away and took care of the matter right away! Awesome!

I’ve always struggled with math before I’ve always struggled with math and exact science, but recently had to start programming. A friend of mine gave me the subscription for Brilliant, and the way programming is taught there is amazing. I’m not scared of math anymore haha and even got curious about related areas! I’m making a short break now in my learning, and the support team was super helpful with planning it. Huge thanks and can’t wait to come back to studying!