Can't cancel 7-day trial (solved) Tried to cancel the trial before deadline, but the cancel subscription button won't work (still doesn't work now). No way to cancel, I got billed €124,95. Immediately requested for a refund and haven't used any courses since being charged, will update if I receive it. Be careful with this company. UPDATE: Thanks you Steph from customer service, who has promptly issued a full refund after an email. It may be better to directly email the support team rather than to submit a refund request through the app. The app itself is good to awaken a beginner's interest, but offers not much after that. If you want to cancel a trial, make sure to do so through email to be safe.

Excellent learning tool Content is designed simply to increase readability, and attached to examples that help solidify the principles. Very organized and navigating courses and content is smooth. Fair customer service that strives to evaluate needs on an individual level.

It was a great ecperience for me It was a great ecperience for me, I am a student and I tried lt one month for free. I would love to continue but I don’t have the budget. Then I forgot to cancel my subscription so I told them about my situation and they refunded all the money back with kindness.

Good customer service! Good customer service! I've stopt using brilliant, but forgot cancel substription, so next subsription got payed automaticly. I've didn't want to use brilliant this year so i contacted to customer service. And got contacted to Steph. I got helped quickly, and kindly. Its nice to meet company which is not made just for taking people money. Big thanks to Steph!

Perfect app and great support team This is indeed great app and great people who support it. I think it is hard these smartphone days and distractions all over to focus and study, although it is so interesting stuff to learn. I wish I had the time and learning skills to use it properly. Last thing to note the subscription model, where you automatically paying w/o noticing should be changed. The company must try to find a way to inform customers before auto renewl period