Good customer service! Good customer service! I've stopt using brilliant, but forgot cancel substription, so next subsription got payed automaticly. I've didn't want to use brilliant this year so i contacted to customer service. And got contacted to Steph. I got helped quickly, and kindly. Its nice to meet company which is not made just for taking people money. Big thanks to Steph!

I’ve always struggled with math before I’ve always struggled with math and exact science, but recently had to start programming. A friend of mine gave me the subscription for Brilliant, and the way programming is taught there is amazing. I’m not scared of math anymore haha and even got curious about related areas! I’m making a short break now in my learning, and the support team was super helpful with planning it. Huge thanks and can’t wait to come back to studying!

Disappearing classes Although the classes are interesting and the math is (sometimes) well explained, there are also a lot of issues with Brilliant: *Classes disappearing in the middle of doing it. Algebra 2 for example *Classes skimming through essential piece of information, e.g. Introduction to linear Algebra. I'd really recommend a mix of other solutions if you want to further your understanding of mathematics. Khan Academy & 3Brown1Blue (and many other free resources) provide better explanation and have the same level of interactivity.

Good for children (i guess) The idea is cute but imho accomplishes nothing. It tries to "gamefy" the learning experience but just muddles the learning in the process. I can see this being a fun way to learn about our world for small children or maybe young teens, but the site is definitely marketed towards all age groups. Just reading the wikipedia article about whatever subject you want to learn will most likely get you a better grasp on the topic than spending money on the premium subscription, which a lot of it is being spend on making 'cute animations' and keeping the app running. I have yet to come across actual exercises which require any deeper skill whatsoever. If you have a small child at home which wants to learn about science and the like in a playful way or if you are an adult and want to feel like you are learning something new on your commute this is probably not something bad. For me though this feels like another attempt to make an app for something which does not need it. Buy a book instead.

Can't cancel 7-day trial (solved) Tried to cancel the trial before deadline, but the cancel subscription button won't work (still doesn't work now). No way to cancel, I got billed €124,95. Immediately requested for a refund and haven't used any courses since being charged, will update if I receive it. Be careful with this company. UPDATE: Thanks you Steph from customer service, who has promptly issued a full refund after an email. It may be better to directly email the support team rather than to submit a refund request through the app. The app itself is good to awaken a beginner's interest, but offers not much after that. If you want to cancel a trial, make sure to do so through email to be safe.