Elianne Sulistyo
DECan't cancel 7-day trial (solved) Tried to cancel the trial before deadline, but the cancel subscription button won't work (still doesn't work now). No way to cancel, I got billed €124,95. Immediately requested for a refund and haven't used any courses since being charged, will update if I receive it. Be careful with this company. UPDATE: Thanks you Steph from customer service, who has promptly issued a full refund after an email. It may be better to directly email the support team rather than to submit a refund request through the app. The app itself is good to awaken a beginner's interest, but offers not much after that. If you want to cancel a trial, make sure to do so through email to be safe.
LNT
ROAmazing resource It's the kind of resource that any student should have. It has a great approach, and you learn by doing. Besides the website being an amazing tool, their team is incredibly responsive and helpful for any support issues.
Mary Frøyen
NOJust brilliant The app is amazing. The courses are well made and i love the streak notification that keeps me engaged. Well worth the money and a good app for anyone, either you need to fresh up your knowledge or for learnig new skills. Customer service is amazing as well , quick replies and so focused on helping and taking care of their customers. Thats what a professional business looks like. I have absolutely nothing negative to say about Brilliant. I warmly recommend it.
PAUL JOHNSON
GBRefund request Excellent response from Customer Service to my refund request which was processed in a quick and friendly way.
Oz
ROPerfect app and great support team This is indeed great app and great people who support it. I think it is hard these smartphone days and distractions all over to focus and study, although it is so interesting stuff to learn. I wish I had the time and learning skills to use it properly. Last thing to note the subscription model, where you automatically paying w/o noticing should be changed. The company must try to find a way to inform customers before auto renewl period