Navigating App Usage and Subscription Refunds: My Experience The app works smoothly and taught me some basic coding skills that I was interested in. However, I'm unsure about its depth. I decided not to continue the subscription because I stopped using it after two weeks. Unfortunately, I missed the cancellation deadline by one day. Initially, they were reluctant to refund me, but after expressing my dissatisfaction and threatening to leave negative feedback across various platforms, they refunded 11 out of the 12 months. Overall, the customer service was very friendly and effectively resolved the issue.

Great interactive learning tool Great interactive learning tool, works like duolingo but for maths!

Such a great way to learn Such a great way to learn! Algebra is like a foreign language to me most of the time. This program helps me decipher and understand the practical application of Algebra. I would 100% recommend Brilliant to anyone in search of a better way to engage with math. Also, their customer service folks are excellent.

Refund request Excellent response from Customer Service to my refund request which was processed in a quick and friendly way.

Disappearing classes Although the classes are interesting and the math is (sometimes) well explained, there are also a lot of issues with Brilliant: *Classes disappearing in the middle of doing it. Algebra 2 for example *Classes skimming through essential piece of information, e.g. Introduction to linear Algebra. I'd really recommend a mix of other solutions if you want to further your understanding of mathematics. Khan Academy & 3Brown1Blue (and many other free resources) provide better explanation and have the same level of interactivity.