Nathan Johnson
GBWorst. Lender. Ever. Don't use them. Their bill pay system is archaic and slow, despite paying loan in full the interest continued to accrue while the payment was pending. They send you to collections when you have scheduled payments. Customer service is horrible. They make it out like it's so easy, but the monthly payments are obscene, and there is no leeway if you aren't making enough to pay (they give you a max of two 3 month periods of deferment, beyond that if you don't have money they hound you). Go literally anywhere else. The sad thing is they are funded by Goldman Sachs, and they could easily update everything to at least give a decent user experience, but they don't, and an ACH transfer that shouldn't take more than 2 days takes a f***ing week.
Karine Dobson-Scott
GBGreat service Climb was very easy to work with. They are very professional and they make the process of applying for the loan very simple and clear. They also respond in a very timely manner to any questions or concerns asked. Because of my experience with dealing with them I have referred several of my colleagues that are thinking about getting post graduate degree to check them out.
Cody Willis
GBClimb was very quick to get my approval… Climb was very quick to get my approval and anytime I had a question I could either go on the live chat and got an answer within 5-10 minutes or i would send an email and i would get a response within 24 hours! Customer support was very friendly and willing to help in anyway neccessary! I would DEFINITELY recommend climb to anybody looking to get into school or for any loan needs!
Daniel Garcia
GBEasy application, slow/faulty processing The process was sort of intuitive and easy enough to complete without help. However, once all of the steps were completed, both by my cosigner and I, no action was taken to process my application and it kept showing that documents still needed to be signed even though they had been signed already. It wasn't until I contacted customer service that my application's status was updated and approved. Could have been an easy and extremely quick process, but this is what caused my dissatisfaction. Not sure if my application would have ever gotten reviewed/approved if I hadn't reached out.
Naly Thao
GBQuick and Simple User friendly site to apply and got pre-approved right away. The Climb team kept me up to date with the process and made sure I was able to turn in the necessary documents to expedite the approval process. Once everything was approved, Climb contacted my school and confirmed the exact cost of my classes and even updated me after everything was confirmed. Simple and quick so I can start on my education right away. I am so excited!