You pay and you get nothing! I paid for their writing editing software 120USD and I got nothing... They did not contact me... And I contact them by email, given from PayPal but no reaction.... What should I do

They are Scam They are Scam, they charged me an annual Subscription but i dint have updated my new Card and for my surprise, they get my new card info and i don't know how.

Disappointedted -

I'm a new user I'm a new user, been trying to reach them for a refund since I made a wrong subscriptions, that supposed to be 1month only. Still haven't received a response from them. Can anyone help me please? I hope this is not a scam.

Updated on customer service [UPDATE: The developers contacted me and confirmed that all old lifetime users were saved on their license. Thank you so much] This app when was beginning and unknown, it offered a one-time lifetime purchase and license for people. Now, after years they press old customers to pay again for a yearly subscription saying they did a lot of updates and they deserve to remove and delete the old deal! I purchased the lifetime license in 2018 and recently they sent me an e-mail that this license has been removed! They believe they have the right to violate the previous conditions with their former clients. That's their way of running a business.