Not responding and still charged me I reached out to Ginger more than once on August 1st to cancel my account before the charge date of August 7th and they still charged me. I also emailed for a refund and no answer! I’m trying to get in touch with them before I have to dispute the charges.

I'm a new user I'm a new user, been trying to reach them for a refund since I made a wrong subscriptions, that supposed to be 1month only. Still haven't received a response from them. Can anyone help me please? I hope this is not a scam.

I've used Ginger I've used Ginger, and it has been a good service. Can you please explain why you cancelled the subscription? I paid in full until February 2026 because, by error, you took two separate payments in February 2023. I received an email yesterday notifying me you have cancelled my automatic payments, and now I cannot log into my premium account. I emailed you on Wednesday, the 14th, and Thursday, the 15th, but I still haven't received a response. Can you please rectify the above issue? Otherwise, I will have to speak to PayPal about the overpayment. Many thanks