Not responding and still charged me I reached out to Ginger more than once on August 1st to cancel my account before the charge date of August 7th and they still charged me. I also emailed for a refund and no answer! I’m trying to get in touch with them before I have to dispute the charges.

You pay and you get nothing! I paid for their writing editing software 120USD and I got nothing... They did not contact me... And I contact them by email, given from PayPal but no reaction.... What should I do

Updated on customer service [UPDATE: The developers contacted me and confirmed that all old lifetime users were saved on their license. Thank you so much] This app when was beginning and unknown, it offered a one-time lifetime purchase and license for people. Now, after years they press old customers to pay again for a yearly subscription saying they did a lot of updates and they deserve to remove and delete the old deal! I purchased the lifetime license in 2018 and recently they sent me an e-mail that this license has been removed! They believe they have the right to violate the previous conditions with their former clients. That's their way of running a business.