You pay and you get nothing! I paid for their writing editing software 120USD and I got nothing... They did not contact me... And I contact them by email, given from PayPal but no reaction.... What should I do

Ive been trying to cancel the… I've been trying to cancel the subscription for almost a week now and haven't an answer, all ive got is bot emails. Is there any legal action I can't take against them because I can't believe they're not only scammed me with their 7 days refund policy "no questions asked" but are refusing to cancel the subscription. Please give me some advice

It felt scammy at first then... paid. got no confirmation email or anything. it still says i am using a free account. contacted customer service and received no reply yet. all signs of a perfect scam. it is my fault for deciding to purchase before reading all you guys' reviews. ____________________________________________ Update: they contacted me and set me up with a new account that works.