Ive been trying to cancel the… I've been trying to cancel the subscription for almost a week now and haven't an answer, all ive got is bot emails. Is there any legal action I can't take against them because I can't believe they're not only scammed me with their 7 days refund policy "no questions asked" but are refusing to cancel the subscription. Please give me some advice

It felt scammy at first then... paid. got no confirmation email or anything. it still says i am using a free account. contacted customer service and received no reply yet. all signs of a perfect scam. it is my fault for deciding to purchase before reading all you guys' reviews. ____________________________________________ Update: they contacted me and set me up with a new account that works.

I've used Ginger I've used Ginger, and it has been a good service. Can you please explain why you cancelled the subscription? I paid in full until February 2026 because, by error, you took two separate payments in February 2023. I received an email yesterday notifying me you have cancelled my automatic payments, and now I cannot log into my premium account. I emailed you on Wednesday, the 14th, and Thursday, the 15th, but I still haven't received a response. Can you please rectify the above issue? Otherwise, I will have to speak to PayPal about the overpayment. Many thanks