Ive been trying to cancel the… I've been trying to cancel the subscription for almost a week now and haven't an answer, all ive got is bot emails. Is there any legal action I can't take against them because I can't believe they're not only scammed me with their 7 days refund policy "no questions asked" but are refusing to cancel the subscription. Please give me some advice

I'm a new user I'm a new user, been trying to reach them for a refund since I made a wrong subscriptions, that supposed to be 1month only. Still haven't received a response from them. Can anyone help me please? I hope this is not a scam.

Updated on customer service [UPDATE: The developers contacted me and confirmed that all old lifetime users were saved on their license. Thank you so much] This app when was beginning and unknown, it offered a one-time lifetime purchase and license for people. Now, after years they press old customers to pay again for a yearly subscription saying they did a lot of updates and they deserve to remove and delete the old deal! I purchased the lifetime license in 2018 and recently they sent me an e-mail that this license has been removed! They believe they have the right to violate the previous conditions with their former clients. That's their way of running a business.