Nat
GB2 Months of back and forth and still trying to take my RE test I submitted my paperwork with the payment information and they sent the link for registration, but when I attempted to schedule the test, an error popped up. I called in 8 times over 3 weeks as I was told repeatedly, 'give it 48 hours and it should be resolved.' What PSI didn't do was process my payment. Once they did, I called to schedule the test, and the person who did it listed me for both the state and national test, when I only needed the State. I called again to make sure that I could take just the State as I am being licensed for a second state and already took the national test. The person said you will be fine and can just take the state and show the waiver you have to the proctor. Test day was today and there was no surprise when the proctor said you need to take both exams. I called the support while still on the line with the proctor and the support said we can't do anything you should have called earlier. This is when my head just about popped off. I suggested they go back through all of their transcripts to understand the number of calls and requests to make sure this was only the exam I needed. Now I have to wait 24 hours to reschedule my test. 2 months of trying to get a career change underway and PSI has made it nothing but a challenge. The bright side is I have plenty of stories that you can't make up and hope to use as comedy content.
Matt Jerome
GBGreat Job! I feel your test prep is better than what I experienced through Kaplan. Thank you.
Max Sanchez
GBPSI POLICIES AND REQUIRMENTS ARE REALLY VAGUE My resource book indicated to take notes during the exam. I noticed that Psi allows for a white board (for notes) which had me believe I could take notes with a pen and paper. During the exam I was told to remove the pen and paper!? Being at such a disadvantage, I cancelled the exam and technical support basically laughed at me with zero resolution. Caution! Test takers are responsible for their vague, sensitive and overburdensome policies as well as their own technical issues.
Violeta
GBThe worst testing site Upon arriving to premier testing facility I had to pay for parking. After registering with the front desk, they did not have a dictionary for me and English is my second language. During my test, I took a bathroom break, and the assistant never locked my computer screen while using the bathroom so anyone could have looked at my screen and answers. After answering all of the questions, the system never allowed me to go back to the flagged questions and I had over 50 minutes left to utilize for the duration of my test. In previous test, I was always able to go back and change my answers, especially with the flagged questions, and I had more than enough time to change any of my answers, especially the flagged ones. The front desk could not tell me why I couldn’t go back to change my flagged answers and said she would let ASWB know this occurred. The testing faculty was very unprofessional, there was only one staff member upon arriving and a second one came an hour later and there were many test takers in the room, not enough employees, the room was very small and too many people testing at the same time, and the testing location did not feel secure. While I stopped to take a bathroom break the testing faculty employee did not lock my computer.
Michael Monroe
GBThis is the best format for learning… real estate This is the best format for learning this comprehensive and technical knowledge. I enjoy the flexibility of the questions you can pick for review and I'm seeing steady progress and look forward to successfully passing the test.