2 Months of back and forth and still trying to take my RE test I submitted my paperwork with the payment information and they sent the link for registration, but when I attempted to schedule the test, an error popped up. I called in 8 times over 3 weeks as I was told repeatedly, 'give it 48 hours and it should be resolved.' What PSI didn't do was process my payment. Once they did, I called to schedule the test, and the person who did it listed me for both the state and national test, when I only needed the State. I called again to make sure that I could take just the State as I am being licensed for a second state and already took the national test. The person said you will be fine and can just take the state and show the waiver you have to the proctor. Test day was today and there was no surprise when the proctor said you need to take both exams. I called the support while still on the line with the proctor and the support said we can't do anything you should have called earlier. This is when my head just about popped off. I suggested they go back through all of their transcripts to understand the number of calls and requests to make sure this was only the exam I needed. Now I have to wait 24 hours to reschedule my test. 2 months of trying to get a career change underway and PSI has made it nothing but a challenge. The bright side is I have plenty of stories that you can't make up and hope to use as comedy content.

Never got their download link two… Never got their download link two separate practice tests that i paid for. NASCLA commercial general contractor exam.

Received incorrect exam access code… I didn’t receive the access code for the exam I registered instead I got access code for some other exam that is of no use to me. I registered twice and both cases same issue. It looks like your system is incorrectly linked to wrong exam. I got the refund for first time but the 2nd refund is still not processed. I went ahead and bought the study guide separately because agent recommended since the issue is still unresolved.

PSI POLICIES AND REQUIRMENTS ARE REALLY VAGUE My resource book indicated to take notes during the exam. I noticed that Psi allows for a white board (for notes) which had me believe I could take notes with a pen and paper. During the exam I was told to remove the pen and paper!? Being at such a disadvantage, I cancelled the exam and technical support basically laughed at me with zero resolution. Caution! Test takers are responsible for their vague, sensitive and overburdensome policies as well as their own technical issues.

Your exam topics need to be updated Your exam topics need to be updated. Seriously updated. About 15% of what I studied was on the exam. I worked with Kaplan on the LSATs and the NY Bar exam, so I was really disappointed.