RB
GBOrdered book second time. Ordered book first time, accidentally sent to the wrong email. Called multiple times and waited weeks on end after every single worker said to wait 24 hours to check my email for a psi response with my ebook. I never got a singular email. I had to reorder since no one knew how to help.
Violeta
GBThe worst testing site Upon arriving to premier testing facility I had to pay for parking. After registering with the front desk, they did not have a dictionary for me and English is my second language. During my test, I took a bathroom break, and the assistant never locked my computer screen while using the bathroom so anyone could have looked at my screen and answers. After answering all of the questions, the system never allowed me to go back to the flagged questions and I had over 50 minutes left to utilize for the duration of my test. In previous test, I was always able to go back and change my answers, especially with the flagged questions, and I had more than enough time to change any of my answers, especially the flagged ones. The front desk could not tell me why I couldn’t go back to change my flagged answers and said she would let ASWB know this occurred. The testing faculty was very unprofessional, there was only one staff member upon arriving and a second one came an hour later and there were many test takers in the room, not enough employees, the room was very small and too many people testing at the same time, and the testing location did not feel secure. While I stopped to take a bathroom break the testing faculty employee did not lock my computer.
Michael Mitchell
GBThe entire process was easy and any… The entire process was easy and any study material that is needed is made available at reasonable prices.
Anonymous
GBThey need hire peolpe that can speak… They need to hire people that can speak English clearly. Stop hiring people that screw people over went scheduling exams.
Matt Jerome
GBGreat Job! I feel your test prep is better than what I experienced through Kaplan. Thank you.