Glory
GBGreat staff and instructions were… Great staff and instructions were clear. Really appreciate the pre instructions and demonstrations.
Lee Savage
GBNever got their download link two… Never got their download link two separate practice tests that i paid for. NASCLA commercial general contractor exam.
Eryn
GBBad Customer Service Taking the test remotely with a proctor was an awful experience. The check-in took forever, I started my test & they interrupted me to tell me not to put my hand by my mouth?!?! What! On question 9 the test logged me off - it was just gone. I could not get back on, so I contacted customer service. 2 e-mails & 2 phone calls later, I got a ticket number, talked to 2 people in a different country, could not understand them & nothing was resolved. 4 days later and I have not been reimbursed or contacted. Still waiting. I went to an actual testing center, very nice people there - easy check in & passed both exams. PSI Customer Service is terrible!! I have a feeling that they will not be reimbursing me.
Michael Mitchell
GBThe entire process was easy and any… The entire process was easy and any study material that is needed is made available at reasonable prices.
Laura White
GBJust logged on for my first exam Just logged on for my first exam, 30 minutes before test was due to start. Went through the processes, uploaded ID etc...live chat with an agent opened. They queried my ID and said they could double check it once we went live. The screen changed to live monitoring and it shut down completely. I did everything again, had to re-upload ID etc, and exactly the same thing happened again. I then could no longer launch the exam as it was past the time limit. I spoke with an agent on live chat to complain, she has escalated it to see if I can re-book for free and given me a ticket number. There is no way I'm attempting it online again, shocking system.