Great company I have been a customer for more than 5 years now, and feel like I have enough data to share my experience with a summary review here at Trustpilot. Other than one incident with an honest review of a product that was rejected for no reason (even after filing a complaint about it), the experience has been stellar. The UI of the website is intuitive and so easy to navigate. The reward scheme is probably the best I have seen in any online marketing platform. The best of all is the shipment: it is lightning fast and sometimes arrived when I wasn't even expecting it, in addition to the secure packing. I sincerely want to thank the people at iHerb for your service, especially since so many of the products I need are not even available in the Japanese market.

I was sceptical of ordering from UK I was sceptical of ordering from UK, due to the reviews on here. But the order arrived in good time, less than a week, and one of the bags of cereal had split, after reporting an issue to their customer service, they refunded immediately. Thank you and will order again!

My shipment hasn’t arrived My shipment hasn’t arrived! I tried to open my account and it has been deactivated. I have never experienced this from any other company. There is no way to talk to anyone about it and the chats were useless. It’s a huge order and iHerb has my bank card information and I have no information from iHerb other than the first email confirming my order.

Very efficient company Very efficient company, I have used them several times and my order has always been delivered quickly and my supplement is exactly as described on their website. When I need more of my supplements they are my go to company.

iHerb 17 April review was removed I wrote a review on the 17 April as a result of my 08 and 15 April experience. All of what I said in my reviews are true. iHerb flagged the 17 April review to Trustpilot on grounds that it was defamatory. How can it be defamatory when iHerb, after nearly 20 years of being a customer, treats its customer like s**t! That is the painful truth that iHerb refuses to acknowledge!