nonyelum ndefo
ITWaiting for trasloco for almost two… Waiting for trasloco for almost two months now. Even though I did the application for moving the line one month before moving to a new apartment. Now it's about 50 days and nobody is taking me seriously. And I'm paying for nothing. Horrible experience!!!! I work from home so I need the WiFi! I used to be a happy client of Fastweb but this is really terrible. I think I'm going to change to Vodafone or something. Very disappointed.
Giannicola Baiardi
ITCustomer service is non existent -
nessuno
ITtrash useless useless useless
Francesco Marini
ITthey are no way to reach them do not… there are no way to reach them do not buy anything from Fastweb
Yuta Kurimoto
ITHouse change and relocation of internet Recently changed the house and I sent a request to change the internet. 2 months later and I will have no internet at home. I phone the custom service and they will recall me back saying someone else will call me back. The technicians fail to come to already confirmed appointment. I work from home and I am risking my job. They could have estimated the time it takes and I would have never waited this long. Change the provider immediately if you are planning on changing the house.