nonyelum ndefo
ITWaiting for trasloco for almost two… Waiting for trasloco for almost two months now. Even though I did the application for moving the line one month before moving to a new apartment. Now it's about 50 days and nobody is taking me seriously. And I'm paying for nothing. Horrible experience!!!! I work from home so I need the WiFi! I used to be a happy client of Fastweb but this is really terrible. I think I'm going to change to Vodafone or something. Very disappointed.
Shaian Nouri
GB40 cents per megabite outside Italy 40 cents per megabite outside Italy? And the customer service is abysmal.
Giannicola Baiardi
ITCustomer service is non existent -
Kathy Williams
ITDon't waste time with this lot. Terrible, stay away from fastweb. Have been trying to get a problem resolved all month. So I'm giving up and will change.
Claudio Bottari
ITSimply the worst experience I ever had with a a retail company Wrong internet service provided ever, not only their service is poor (bad connection, no support) but they actively try to rob you at any corner. They charged me 50 euro for a secondo modem because THEY shipped the first one to the wrong address, they charge you 29 euros for cancelling the contract even if stated in the contract itself that there are no cancelling fees.