Excellent products and service! Excellent products and service! I do not understand the complaints about Vitacost. I've been a customer for over 12 years. The shipments usually show up within 24-48 hours. The prices are reasonable. Sometimes, they offer 12%-20% discounts. I placed a large order with Vitacost around two months ago. It was stolen from my lobby. All the contents were gone. I contacted Vitacost to reorder my items, not expecting a refund. They replaced everything without question and no charge even though it wasn't their fault. The package showed up the next day. I've never had any problems with customer service. After over 12 years, every order has been perfect! Unless I encounter any issues, I'll continue to be a customer.

Go to Costco. This place sucks This used to be a good place to purchase supplements. However, their customer service is absolutely horrible. If you sign up for their automatic renewals, and you don’t meet there qualifying amount you get dinged for shipping.

Perfect experience with this company through many years! I've ordered from VitaCost for many years. Orders are ALWAYS accurate. Shipping always meets -- often exceeds! -- my expectations. I love that they keep my list of products I order so I can easily compile my new order.

Not really sure about this place Not really sure about this place. I called a few times and got no answer. I placed an email and had no response. I decided not to buy anything

A once fantastic company but service has gone to hell in a handbaskett A once fantastic company that would have orders on my doorstep within 3 days. Now my last order was shipped 4 days after ordering and then to the wrong place! I have been using them for over 5 years. If they don't get this recent blunder fixed I just might be done.