Bravo! I once purchased from Vitacost often, but stopped because of deteriorating service. However, I recently placed three orders, with excellent results. I had suggested to them for years that they ship factory cases of products when possible. In the two orders that I received today, they did exactly that! As a result, there were *no* broken glass bottles in either box. This change in the way they fulfill orders lowers their costs for a quite number of reasons, which ultimately benefit customers. It also enhances the shopping experience tremendously! Everything about doing business with Vitacost now produces superb results. Bravo, Vitacost! Bravo!

Go to Costco. This place sucks This used to be a good place to purchase supplements. However, their customer service is absolutely horrible. If you sign up for their automatic renewals, and you don’t meet there qualifying amount you get dinged for shipping.

Excellent products and service! Excellent products and service! I do not understand the complaints about Vitacost. I've been a customer for over 12 years. The shipments usually show up within 24-48 hours. The prices are reasonable. Sometimes, they offer 12%-20% discounts. I placed a large order with Vitacost around two months ago. It was stolen from my lobby. All the contents were gone. I contacted Vitacost to reorder my items, not expecting a refund. They replaced everything without question and no charge even though it wasn't their fault. The package showed up the next day. I've never had any problems with customer service. After over 12 years, every order has been perfect! Unless I encounter any issues, I'll continue to be a customer.

organic and eco-friendly products I've been shopping here for 6+ years and make purchases 4-12 times/year. I buy many of my organic/eco-friendly beauty, cleaning and laundry products here. I also buy food and juices here -- especially Jovial pasta, Bragg's, Bob's red mill gluten free, Lakewood juices and Chocolove chocolate. On a couple of occasions boxes were not packed with care-- I sent photos of the damaged products and my money was refunded quickly. Shipping is free if you meet the minimum and they offer generous promotions and discount codes.

Not really sure about this place Not really sure about this place. I called a few times and got no answer. I placed an email and had no response. I decided not to buy anything