I'redently had ordniary experince with… I'redently had ordniary experince with VitaCost. Overall, they were able to meet my expextations- products were adveraged quality for a resonable price. Alothough, product detials were prety limited on the website, customer service is available to answer your queries. Shipping was also alright- hardly any delays. I have to say overall theyhad ok service.

Update to review-Vitacost responded Update 3-20: I did find an email address for Vitacost customer service and sent an email outlining my experience. They did respond and offered me a new code for 20% off, which worked. I have updated my rating to 4 stars since overall I have been pleased with Vitacost. However, their live customer service help still receives 1 star. I have purchased from Vitacost long before Kroger bought the company and loved them. Since Kroger took over, I've had issues with orders and some product breakage during shipping. That I can live with. But I received a promotional email for a 20 percent off my order, spent time on their site shopping, put in the code they provided, and received a message saying it had been used already. I hadn't used it. I called customer service, and they were no help at all (and customer service is now outsourced overseas, it wasn't pre-Kroger). I said I can forward the email, she said she doesn't have access to email (really?), she couldn't give me the 20% off, would not transfer me to someone else, just said I'd have to place the order, then call back to talk to them and get 20% refunded to my payment account. Do you think I trust that? Plus I'd have to waste more of my time on the phone. I said no.

My happy home pantry… Ease of finding what my home pantry needed. Barney Almond Butter, Doc Bronner's peppermint liquid soap, lavender and sage spray, vinegar. Oh - and the inside wrapping was done to perfection. No leaks and well done! Thank you.

Fast and Efficient Always a pleasure and my last order qualified for a couple of extra discounts which is always delightful. Vitacost products are first class. The website is clear and simple to use. Packaging is usually done perfectly with precision - this last shipment has two of my Yogi boxes crushed but the tea bags did not split. Shipping is quick and received with a doorbell ring! Thank you Vitacost for excellent service again!

Beware of their 15-20% discount codes I have noticed that when they showcase a code that will give you 15-20% off - they actually hike up the prices and then offer the discount - so you're not really getting any discount. I checked the prices with Amazon and a lot of times Amazon is cheaper! So just something to beware of. You're not always getting a discount!