Go to Costco. This place sucks This used to be a good place to purchase supplements. However, their customer service is absolutely horrible. If you sign up for their automatic renewals, and you don’t meet there qualifying amount you get dinged for shipping.

organic and eco-friendly products I've been shopping here for 6+ years and make purchases 4-12 times/year. I buy many of my organic/eco-friendly beauty, cleaning and laundry products here. I also buy food and juices here -- especially Jovial pasta, Bragg's, Bob's red mill gluten free, Lakewood juices and Chocolove chocolate. On a couple of occasions boxes were not packed with care-- I sent photos of the damaged products and my money was refunded quickly. Shipping is free if you meet the minimum and they offer generous promotions and discount codes.

Vitacost has become the absolute worst … Vitacost has become the absolute worst company to try and navigate their website which always seems to be crashed when they have a big promotion. Their customer service is non existent. They make it impossible to contact them. The online chat is a joke. They do not respond to Messenger or constant e-mails. They need to be brought up to the BBB in Florida for their fraudulent practices. That just don’t care about their customers.If they spent more money on customer service and getting a website like No. 7 has, I would remain a customer. Now I won’t even buy their product on Amazon. They totally disgust their valued customers. Good riddance to what used to be a fairly decent place to buy supplements. This negative review will not even matter to them, that is how BAD and disgusting they have become.

Excellent products and service! Excellent products and service! I do not understand the complaints about Vitacost. I've been a customer for over 12 years. The shipments usually show up within 24-48 hours. The prices are reasonable. Sometimes, they offer 12%-20% discounts. I placed a large order with Vitacost around two months ago. It was stolen from my lobby. All the contents were gone. I contacted Vitacost to reorder my items, not expecting a refund. They replaced everything without question and no charge even though it wasn't their fault. The package showed up the next day. I've never had any problems with customer service. After over 12 years, every order has been perfect! Unless I encounter any issues, I'll continue to be a customer.

Fast and Efficient Always a pleasure and my last order qualified for a couple of extra discounts which is always delightful. Vitacost products are first class. The website is clear and simple to use. Packaging is usually done perfectly with precision - this last shipment has two of my Yogi boxes crushed but the tea bags did not split. Shipping is quick and received with a doorbell ring! Thank you Vitacost for excellent service again!