I'redently had ordniary experince with… I'redently had ordniary experince with VitaCost. Overall, they were able to meet my expextations- products were adveraged quality for a resonable price. Alothough, product detials were prety limited on the website, customer service is available to answer your queries. Shipping was also alright- hardly any delays. I have to say overall theyhad ok service.

Go to Costco. This place sucks This used to be a good place to purchase supplements. However, their customer service is absolutely horrible. If you sign up for their automatic renewals, and you don’t meet there qualifying amount you get dinged for shipping.

Fast and Efficient Always a pleasure and my last order qualified for a couple of extra discounts which is always delightful. Vitacost products are first class. The website is clear and simple to use. Packaging is usually done perfectly with precision - this last shipment has two of my Yogi boxes crushed but the tea bags did not split. Shipping is quick and received with a doorbell ring! Thank you Vitacost for excellent service again!

Fabulous Online Experience I’ve ordered from Vitacost three times now and I have had positive experiences each time. Their online site is easy to navigate and they always have the stock that I’m after. Their orders are dispatched so quickly to Australia, I’m honestly shocked by the speed in which they arrive. Thank you for your excellent service and to the team that packs and dispatches the orders - you’re great and appreciated! I will continue to do my orders with Vitacost. Thanks all and keep up the good work.

Excellent products and service! Excellent products and service! I do not understand the complaints about Vitacost. I've been a customer for over 12 years. The shipments usually show up within 24-48 hours. The prices are reasonable. Sometimes, they offer 12%-20% discounts. I placed a large order with Vitacost around two months ago. It was stolen from my lobby. All the contents were gone. I contacted Vitacost to reorder my items, not expecting a refund. They replaced everything without question and no charge even though it wasn't their fault. The package showed up the next day. I've never had any problems with customer service. After over 12 years, every order has been perfect! Unless I encounter any issues, I'll continue to be a customer.