Glee Morton
GBMy happy home pantry… Ease of finding what my home pantry needed. Barney Almond Butter, Doc Bronner's peppermint liquid soap, lavender and sage spray, vinegar. Oh - and the inside wrapping was done to perfection. No leaks and well done! Thank you.
RT
GBBravo! I once purchased from Vitacost often, but stopped because of deteriorating service. However, I recently placed three orders, with excellent results. I had suggested to them for years that they ship factory cases of products when possible. In the two orders that I received today, they did exactly that! As a result, there were *no* broken glass bottles in either box. This change in the way they fulfill orders lowers their costs for a quite number of reasons, which ultimately benefit customers. It also enhances the shopping experience tremendously! Everything about doing business with Vitacost now produces superb results. Bravo, Vitacost! Bravo!
Sheryl S
GBNO PRODUCT DELIVERY… Order was never delivered per notification on 4/23, even though I got a message stating it was OUT FOR DELIVERY. Order was returned to warehouse (no explanation given) and again sent OUT FOR DELIVERY on April 25. Order was AGAIN not delivered and no explanation was given. I've been a customer of Vitacost for over 10 years and their service has gone downhill recently. Customer service (in the Caribbean now) was of no help. Shipping company they use is useless.
Beverly
GBExcellent products and service! Excellent products and service! I do not understand the complaints about Vitacost. I've been a customer for over 12 years. The shipments usually show up within 24-48 hours. The prices are reasonable. Sometimes, they offer 12%-20% discounts. I placed a large order with Vitacost around two months ago. It was stolen from my lobby. All the contents were gone. I contacted Vitacost to reorder my items, not expecting a refund. They replaced everything without question and no charge even though it wasn't their fault. The package showed up the next day. I've never had any problems with customer service. After over 12 years, every order has been perfect! Unless I encounter any issues, I'll continue to be a customer.
Barbara J. Kiernan
GBVitacost is #1 for healthy ORGANIC food. Vitacost ORGANIC food for optimum health, at phenomenal prices! All the items are carefully wrapped, and home delivery is a great option since USPS does not deliver to homes in my area, And Vitacost has superior customer service - from real humans - online and on the phone! (Something that is rare in this day and age.) We LOVE Vitacost.