This watch stopped working the day… This watch stopped working the day after my return limit. Selling faulty products. No exchange. I will never buy from this company again. Had this watch two months total. Typical company Grift.

Neck/shoulder massager I received my product in a timely manner, the device itself is pretty quality, but I was a little disappointed with the packaging method. Luckily the company is excellent in customer service and helped to resolve all my issues!

amazing 🤩 Omg! Omg! I am so happy to buy it!! of course i bought it coz of Wang Yibo hhh. Tbh, i was experiencing neck pain but after using SKG K5 pro massager i felt so relaxing! Worth to buy! Plus point it has Wang Yibo’s voice and a post card🤭 . Also, SKG’s customer service is so good, i wasn’t able to find the same green k5 pro so i messaged SKG and they helped me to to get the same green k5. thank you SKG. Mtjj supports Wang Yibo and his brands💚

SKG allowed me to return the item; however, I had to pay for the postage. SKG made it easy for me to return the item. The website stated "We will be able to facilitate a free return for you if this is needed, regardless of your location."; however, when I asked for a return label, I was told that there's no return label. I had to pay for the postage fee to return the item.

Terrible I placed an order on the website; However, on the very next day, the product is no longer needed, and I attempted to cancel my order before they dispatch it as I am not currently in the US, the return process is quite challenging for me. To my dismay, I discovered that the website lacked any option to cancel an order. I sent a message requesting cancellation through the website's contact-us page, at that point, the order had not been shipped, but I received no response. Two days later, I received a notification that my order had been shipped. Simultaneously, I finally received a reply from the customer service team, stating that the order could not be canceled because it was already in transit. This response baffled me since I had clearly communicated my desire to cancel before the shipment. I have ample reason to believe that the deliberate lack of response prior to shipping was an intentional ploy to reject my cancellation request. What a disgusting company.