Eyes feel relax & comfortable after… Eyes feel relax & comfortable after used eyes massage but bird singing & animals sound quite noisy. Also, massager moving sound like someone snooze sound quite disturb sleeping.

Neck/shoulder massager I received my product in a timely manner, the device itself is pretty quality, but I was a little disappointed with the packaging method. Luckily the company is excellent in customer service and helped to resolve all my issues!

Awesome item. Fast shipping Fast shipping. Item exactly as described, even better. Love the migraine eye massager. Birds and water sounds, heat. Really nice. Good price.

The Customer Service was friendly and… The Customer Service was friendly and knowledgeable. My issue was resolved in five minutes. The corrective action was above and beyond. I love this company and their customer service. A+

Ineffective Product and Questionable Refund Policy I purchased a product that was not effective. I contacted the company for a return and refund. Instead of honoring the return and a full refund, the employee tried to negotiate by offering that I keep the product and accept a partial refund. They called this a fair and mutually beneficial solution. I found no utility and effectiveness in the product, so it didn't make sense for me to keep it. However, I agreed to the arrangement to avoid the hassle of having to ship it back to the seller. I've yet to hear from the company about the status of the refund. SKG should make its return and refund policy more explicit and transparent so that customers know what they're getting themselves into before purchasing the product. The company website also does not provide a contact number; just email addresses for various departments which is pretty sketchy if you need to talk to a real person.