anson
GBThe Customer Service was friendly and… The Customer Service was friendly and knowledgeable. My issue was resolved in five minutes. The corrective action was above and beyond. I love this company and their customer service. A+
MK
GBIneffective Product and Questionable Refund Policy I purchased a product that was not effective. I contacted the company for a return and refund. Instead of honoring the return and a full refund, the employee tried to negotiate by offering that I keep the product and accept a partial refund. They called this a fair and mutually beneficial solution. I found no utility and effectiveness in the product, so it didn't make sense for me to keep it. However, I agreed to the arrangement to avoid the hassle of having to ship it back to the seller. I've yet to hear from the company about the status of the refund. SKG should make its return and refund policy more explicit and transparent so that customers know what they're getting themselves into before purchasing the product. The company website also does not provide a contact number; just email addresses for various departments which is pretty sketchy if you need to talk to a real person.
James Braun
GBGood economical wrist health monitor Received the fitness tracking watch very quickly. The watch is working as it it should. I purchased it basically, for swimming but do wear it regularly to monitor other functions, including sleep and other exercise activities.
Patricia Ensley
GBAwesome item. Fast shipping Fast shipping. Item exactly as described, even better. Love the migraine eye massager. Birds and water sounds, heat. Really nice. Good price.
Yina Wang
GBamazing 🤩 Omg! Omg! I am so happy to buy it!! of course i bought it coz of Wang Yibo hhh. Tbh, i was experiencing neck pain but after using SKG K5 pro massager i felt so relaxing! Worth to buy! Plus point it has Wang Yibo’s voice and a post card🤭 . Also, SKG’s customer service is so good, i wasn’t able to find the same green k5 pro so i messaged SKG and they helped me to to get the same green k5. thank you SKG. Mtjj supports Wang Yibo and his brands💚