Relaxing The product works well. It definitely relaxes my neck muscles and helps my sinuses to actually drain that can cause me to have a headache. It has several levels and functions which I’ve had to figure out. It would be a better experience if there were actual real directions to follow. The little pamphlet is hard to read as the font is minuscule and the directions are vague. Other than that negative I’m enjoying the neck massager.

Fantastic product Fantastic product! I have 2 devices, a neck massager and a waist massager and they are both outstanding products. Customer service is awesome too! Stellar!

I have a defective smart watch I have a defective smart watch, I emailed SKG and gave them the video and paperwork they requested and have heard nothing for 2 months. I got the watch in May via Amazon. It would not recharge after 2 months. Good luck to anyone who is trying to get a resolution to a product issue,

Awful customer service Awful customer service. Never reply to your complaint. There’s only one staff named Tony who based in China. Sent several message just got only one reply and never received second. Really awful

The Customer Service was friendly and… The Customer Service was friendly and knowledgeable. My issue was resolved in five minutes. The corrective action was above and beyond. I love this company and their customer service. A+