Eyes feel relax & comfortable after… Eyes feel relax & comfortable after used eyes massage but bird singing & animals sound quite noisy. Also, massager moving sound like someone snooze sound quite disturb sleeping.

I purchased an SKG Smartwatch I purchased an SKG Smartwatch, the advertisement made it look easy to operate and it was. I had a few questions about some of the functions, but was hesitant to send in inquires. I have bought many things on line and most with little after sales support. I sent in an inquiry and with in 2 days, I got a response. It was concise and easy to understand. I am very happy with this purchase and strongly recommend SKG to others.

Ineffective Product and Questionable Refund Policy I purchased a product that was not effective. I contacted the company for a return and refund. Instead of honoring the return and a full refund, the employee tried to negotiate by offering that I keep the product and accept a partial refund. They called this a fair and mutually beneficial solution. I found no utility and effectiveness in the product, so it didn't make sense for me to keep it. However, I agreed to the arrangement to avoid the hassle of having to ship it back to the seller. I've yet to hear from the company about the status of the refund. SKG should make its return and refund policy more explicit and transparent so that customers know what they're getting themselves into before purchasing the product. The company website also does not provide a contact number; just email addresses for various departments which is pretty sketchy if you need to talk to a real person.

Relaxing The product works well. It definitely relaxes my neck muscles and helps my sinuses to actually drain that can cause me to have a headache. It has several levels and functions which I’ve had to figure out. It would be a better experience if there were actual real directions to follow. The little pamphlet is hard to read as the font is minuscule and the directions are vague. Other than that negative I’m enjoying the neck massager.

Neck/shoulder massager I received my product in a timely manner, the device itself is pretty quality, but I was a little disappointed with the packaging method. Luckily the company is excellent in customer service and helped to resolve all my issues!