Return was very difficult Return was very difficult, had to keep messaging in the online chats and email the support a few times in order to get a response. And at first the customer service didn’t want to process the refund, instead they wanted to issue a $50 dollar gift card (the product I bought was $79). After quite a few negotiations back and forth they finally agreed for full refund. It should not have been this difficult, especially since the webpage says there is a monet back guarantee.

Awful customer service Awful customer service. Never reply to your complaint. There’s only one staff named Tony who based in China. Sent several message just got only one reply and never received second. Really awful

I have a defective smart watch I have a defective smart watch, I emailed SKG and gave them the video and paperwork they requested and have heard nothing for 2 months. I got the watch in May via Amazon. It would not recharge after 2 months. Good luck to anyone who is trying to get a resolution to a product issue,

Awesome item. Fast shipping Fast shipping. Item exactly as described, even better. Love the migraine eye massager. Birds and water sounds, heat. Really nice. Good price.

Fantastic product Fantastic product! I have 2 devices, a neck massager and a waist massager and they are both outstanding products. Customer service is awesome too! Stellar!