I purchased an SKG Smartwatch I purchased an SKG Smartwatch, the advertisement made it look easy to operate and it was. I had a few questions about some of the functions, but was hesitant to send in inquires. I have bought many things on line and most with little after sales support. I sent in an inquiry and with in 2 days, I got a response. It was concise and easy to understand. I am very happy with this purchase and strongly recommend SKG to others.

Terrible I placed an order on the website; However, on the very next day, the product is no longer needed, and I attempted to cancel my order before they dispatch it as I am not currently in the US, the return process is quite challenging for me. To my dismay, I discovered that the website lacked any option to cancel an order. I sent a message requesting cancellation through the website's contact-us page, at that point, the order had not been shipped, but I received no response. Two days later, I received a notification that my order had been shipped. Simultaneously, I finally received a reply from the customer service team, stating that the order could not be canceled because it was already in transit. This response baffled me since I had clearly communicated my desire to cancel before the shipment. I have ample reason to believe that the deliberate lack of response prior to shipping was an intentional ploy to reject my cancellation request. What a disgusting company.

Awesome item. Fast shipping Fast shipping. Item exactly as described, even better. Love the migraine eye massager. Birds and water sounds, heat. Really nice. Good price.

Awful customer service Awful customer service. Never reply to your complaint. There’s only one staff named Tony who based in China. Sent several message just got only one reply and never received second. Really awful

Neck/shoulder massager I received my product in a timely manner, the device itself is pretty quality, but I was a little disappointed with the packaging method. Luckily the company is excellent in customer service and helped to resolve all my issues!