Fantastic product Fantastic product! I have 2 devices, a neck massager and a waist massager and they are both outstanding products. Customer service is awesome too! Stellar!

Return was very difficult Return was very difficult, had to keep messaging in the online chats and email the support a few times in order to get a response. And at first the customer service didn’t want to process the refund, instead they wanted to issue a $50 dollar gift card (the product I bought was $79). After quite a few negotiations back and forth they finally agreed for full refund. It should not have been this difficult, especially since the webpage says there is a monet back guarantee.

Thanks Wang Yibo Ambassador Hi, I want to share my experience with the customiced green K5-PRO neck massager by Wang Yibo. I have been using it for 2 weeks, since the first time I have felt a great improvement in the pain that I have constantly in my neck, I like that it´s a gradual massage and that it is not strong for me, I use it 2 or 3 times in the day and I feel great relief and relaxation, at night I use it before bed and it helps me fall asleep quickly. I thank the global brand ambassador Wang Yibo, for customizing this model using his characteristic green color, being the voice and for recommending excellent brands to all his fans around the world ♥.

Eyes feel relax & comfortable after… Eyes feel relax & comfortable after used eyes massage but bird singing & animals sound quite noisy. Also, massager moving sound like someone snooze sound quite disturb sleeping.

This watch stopped working the day… This watch stopped working the day after my return limit. Selling faulty products. No exchange. I will never buy from this company again. Had this watch two months total. Typical company Grift.