Karen Skipper
GBskg Smart Watch I got this watch for myself and I liked it so much that I bought one for my boyfriend's birthday. It is not a smart watch in the sense that you can answer phone calls on it but it does tell you who's calling so that you know if you want to pull out your phone and answer the call. It is fairly easy to download and understand the app so even seniors can use it easily. The only thing that is problematic is you constantly have to reconnect it to the app on the phone to get accurate phone readings on steps etc.
Sue
GBFantastic product Fantastic product! I have 2 devices, a neck massager and a waist massager and they are both outstanding products. Customer service is awesome too! Stellar!
Consumer
GBAwful customer service Awful customer service. Never reply to your complaint. There’s only one staff named Tony who based in China. Sent several message just got only one reply and never received second. Really awful
Tara
GBThis watch stopped working the day… This watch stopped working the day after my return limit. Selling faulty products. No exchange. I will never buy from this company again. Had this watch two months total. Typical company Grift.
MK
GBIneffective Product and Questionable Refund Policy I purchased a product that was not effective. I contacted the company for a return and refund. Instead of honoring the return and a full refund, the employee tried to negotiate by offering that I keep the product and accept a partial refund. They called this a fair and mutually beneficial solution. I found no utility and effectiveness in the product, so it didn't make sense for me to keep it. However, I agreed to the arrangement to avoid the hassle of having to ship it back to the seller. I've yet to hear from the company about the status of the refund. SKG should make its return and refund policy more explicit and transparent so that customers know what they're getting themselves into before purchasing the product. The company website also does not provide a contact number; just email addresses for various departments which is pretty sketchy if you need to talk to a real person.