Awful customer service Awful customer service. Never reply to your complaint. There’s only one staff named Tony who based in China. Sent several message just got only one reply and never received second. Really awful

Great products and customer service!!! Awesome devices and fantastic customer service!!! I needed some assistance from customer service and they were wonderful. They got back to me right away several times and even sent me a video about my back massager. I have 2 items and they are just great.

The Customer Service was friendly and… The Customer Service was friendly and knowledgeable. My issue was resolved in five minutes. The corrective action was above and beyond. I love this company and their customer service. A+

Fantastic product Fantastic product! I have 2 devices, a neck massager and a waist massager and they are both outstanding products. Customer service is awesome too! Stellar!

Return was very difficult Return was very difficult, had to keep messaging in the online chats and email the support a few times in order to get a response. And at first the customer service didn’t want to process the refund, instead they wanted to issue a $50 dollar gift card (the product I bought was $79). After quite a few negotiations back and forth they finally agreed for full refund. It should not have been this difficult, especially since the webpage says there is a monet back guarantee.