Good economical wrist health monitor Received the fitness tracking watch very quickly. The watch is working as it it should. I purchased it basically, for swimming but do wear it regularly to monitor other functions, including sleep and other exercise activities.

SKG allowed me to return the item; however, I had to pay for the postage. SKG made it easy for me to return the item. The website stated "We will be able to facilitate a free return for you if this is needed, regardless of your location."; however, when I asked for a return label, I was told that there's no return label. I had to pay for the postage fee to return the item.

This watch stopped working the day… This watch stopped working the day after my return limit. Selling faulty products. No exchange. I will never buy from this company again. Had this watch two months total. Typical company Grift.

Return was very difficult Return was very difficult, had to keep messaging in the online chats and email the support a few times in order to get a response. And at first the customer service didn’t want to process the refund, instead they wanted to issue a $50 dollar gift card (the product I bought was $79). After quite a few negotiations back and forth they finally agreed for full refund. It should not have been this difficult, especially since the webpage says there is a monet back guarantee.

Neck/shoulder massager I received my product in a timely manner, the device itself is pretty quality, but I was a little disappointed with the packaging method. Luckily the company is excellent in customer service and helped to resolve all my issues!