The company guarantee was not honored After 6 months the charger cord for my watch no longer works. The watch has a 1 year guarantee. Since the watch cannot work without the cord, I had expected it to be replaced. Instead the manufacturer sent me information on where to buy a replacement cord. I don’t believe the guarantee is being honored

Fantastic product Fantastic product! I have 2 devices, a neck massager and a waist massager and they are both outstanding products. Customer service is awesome too! Stellar!

The Customer Service was friendly and… The Customer Service was friendly and knowledgeable. My issue was resolved in five minutes. The corrective action was above and beyond. I love this company and their customer service. A+

amazing 🤩 Omg! Omg! I am so happy to buy it!! of course i bought it coz of Wang Yibo hhh. Tbh, i was experiencing neck pain but after using SKG K5 pro massager i felt so relaxing! Worth to buy! Plus point it has Wang Yibo’s voice and a post card🤭 . Also, SKG’s customer service is so good, i wasn’t able to find the same green k5 pro so i messaged SKG and they helped me to to get the same green k5. thank you SKG. Mtjj supports Wang Yibo and his brands💚

Awful customer service Awful customer service. Never reply to your complaint. There’s only one staff named Tony who based in China. Sent several message just got only one reply and never received second. Really awful