anson
GBThe Customer Service was friendly and… The Customer Service was friendly and knowledgeable. My issue was resolved in five minutes. The corrective action was above and beyond. I love this company and their customer service. A+
Sue
GBFantastic product Fantastic product! I have 2 devices, a neck massager and a waist massager and they are both outstanding products. Customer service is awesome too! Stellar!
Margaret Montino
GBThe company guarantee was not honored After 6 months the charger cord for my watch no longer works. The watch has a 1 year guarantee. Since the watch cannot work without the cord, I had expected it to be replaced. Instead the manufacturer sent me information on where to buy a replacement cord. I don’t believe the guarantee is being honored
Karl Garnett
GBI have a defective smart watch I have a defective smart watch, I emailed SKG and gave them the video and paperwork they requested and have heard nothing for 2 months. I got the watch in May via Amazon. It would not recharge after 2 months. Good luck to anyone who is trying to get a resolution to a product issue,
Consumer
GBAwful customer service Awful customer service. Never reply to your complaint. There’s only one staff named Tony who based in China. Sent several message just got only one reply and never received second. Really awful