Tim Schmieding
GBI purchased an SKG Smartwatch I purchased an SKG Smartwatch, the advertisement made it look easy to operate and it was. I had a few questions about some of the functions, but was hesitant to send in inquires. I have bought many things on line and most with little after sales support. I sent in an inquiry and with in 2 days, I got a response. It was concise and easy to understand. I am very happy with this purchase and strongly recommend SKG to others.
James Braun
GBGood economical wrist health monitor Received the fitness tracking watch very quickly. The watch is working as it it should. I purchased it basically, for swimming but do wear it regularly to monitor other functions, including sleep and other exercise activities.
YANG
GBTerrible I placed an order on the website; However, on the very next day, the product is no longer needed, and I attempted to cancel my order before they dispatch it as I am not currently in the US, the return process is quite challenging for me. To my dismay, I discovered that the website lacked any option to cancel an order. I sent a message requesting cancellation through the website's contact-us page, at that point, the order had not been shipped, but I received no response. Two days later, I received a notification that my order had been shipped. Simultaneously, I finally received a reply from the customer service team, stating that the order could not be canceled because it was already in transit. This response baffled me since I had clearly communicated my desire to cancel before the shipment. I have ample reason to believe that the deliberate lack of response prior to shipping was an intentional ploy to reject my cancellation request. What a disgusting company.
Susan Groh
GBGreat products and customer service!!! Awesome devices and fantastic customer service!!! I needed some assistance from customer service and they were wonderful. They got back to me right away several times and even sent me a video about my back massager. I have 2 items and they are just great.
Yina Wang
GBamazing 🤩 Omg! Omg! I am so happy to buy it!! of course i bought it coz of Wang Yibo hhh. Tbh, i was experiencing neck pain but after using SKG K5 pro massager i felt so relaxing! Worth to buy! Plus point it has Wang Yibo’s voice and a post card🤭 . Also, SKG’s customer service is so good, i wasn’t able to find the same green k5 pro so i messaged SKG and they helped me to to get the same green k5. thank you SKG. Mtjj supports Wang Yibo and his brands💚