Tara
GBThis watch stopped working the day… This watch stopped working the day after my return limit. Selling faulty products. No exchange. I will never buy from this company again. Had this watch two months total. Typical company Grift.
YANG
GBTerrible I placed an order on the website; However, on the very next day, the product is no longer needed, and I attempted to cancel my order before they dispatch it as I am not currently in the US, the return process is quite challenging for me. To my dismay, I discovered that the website lacked any option to cancel an order. I sent a message requesting cancellation through the website's contact-us page, at that point, the order had not been shipped, but I received no response. Two days later, I received a notification that my order had been shipped. Simultaneously, I finally received a reply from the customer service team, stating that the order could not be canceled because it was already in transit. This response baffled me since I had clearly communicated my desire to cancel before the shipment. I have ample reason to believe that the deliberate lack of response prior to shipping was an intentional ploy to reject my cancellation request. What a disgusting company.
Patricia Ensley
GBAwesome item. Fast shipping Fast shipping. Item exactly as described, even better. Love the migraine eye massager. Birds and water sounds, heat. Really nice. Good price.
Yina Wang
GBamazing 🤩 Omg! Omg! I am so happy to buy it!! of course i bought it coz of Wang Yibo hhh. Tbh, i was experiencing neck pain but after using SKG K5 pro massager i felt so relaxing! Worth to buy! Plus point it has Wang Yibo’s voice and a post card🤭 . Also, SKG’s customer service is so good, i wasn’t able to find the same green k5 pro so i messaged SKG and they helped me to to get the same green k5. thank you SKG. Mtjj supports Wang Yibo and his brands💚
Consumer
GBAwful customer service Awful customer service. Never reply to your complaint. There’s only one staff named Tony who based in China. Sent several message just got only one reply and never received second. Really awful