JumpSpeak has potential, but... JumpSpeak has the potential to be a powerful learning tool but it keeps stopping & won't restart immediately. The learning situations are realistic, good opportunities to listen & speak; although when speaking I often had to repeat. I liked the repetitive nature of the lessons, it helps to embed new words. But, the inconsistent app has put me off & I definitely won't renew my membership.

They don't give you your money back They don't give you your money back, by the way, they just don't answer their emails instead. Avoid

Expects me to read Polish, all I want is to speak it Wanted to learn Polish but all the app does is print out Polish words where the letters are pronounced differently from the English I know. For example W is pronounced V and L is pronounced W. How the hell do I learn to speak a language if all they do is type and speak when I do not understand their pronunciation and I cannot use their alphabet

Buggy application, no Customer Care The application is interesting but with a lot of bugs and Customer Care people never reply. I sent an email on 20 February. Moreover, I left several comments on Facebook (which were deleted) and I contacted them via Messenger. No reply, just an automatic email saying they will treat my request, while on Messenger I was informed that they had answered my request via email (not true, except for the automatic email). Total lack of respect for the client, alongside plenty of bugs and grammatical errors in the Italian and Spanish courses. I think that the idea of using AI is positive, although texts of courses include grammar errors (such as masculine adjectives for feminine nouns) and texts are almost identical for different languages (Italian and Spanish), which makes the application boring when someone learns two languages. I give two stars for the idea of using AI and for the diversity of texts and dialogues. For Customer Care, I would give 0.

Canceled this product and they still charged my account Canceled this product and they still charged my account I have no phone number to call and have written several emails with no replies...... now having credit card company investigating it for fraudulent charges now .... What a joke this company is DO NOT BUY!