Buggy application, no Customer Care The application is interesting but with a lot of bugs and Customer Care people never reply. I sent an email on 20 February. Moreover, I left several comments on Facebook (which were deleted) and I contacted them via Messenger. No reply, just an automatic email saying they will treat my request, while on Messenger I was informed that they had answered my request via email (not true, except for the automatic email). Total lack of respect for the client, alongside plenty of bugs and grammatical errors in the Italian and Spanish courses. I think that the idea of using AI is positive, although texts of courses include grammar errors (such as masculine adjectives for feminine nouns) and texts are almost identical for different languages (Italian and Spanish), which makes the application boring when someone learns two languages. I give two stars for the idea of using AI and for the diversity of texts and dialogues. For Customer Care, I would give 0.

Cancelled a year ago Cancelled a year ago. Was charged another $79 last week. No reply from the support. Terrible company,

Canceled this product and they still charged my account Canceled this product and they still charged my account I have no phone number to call and have written several emails with no replies...... now having credit card company investigating it for fraudulent charges now .... What a joke this company is DO NOT BUY!

They don't give you your money back They don't give you your money back, by the way, they just don't answer their emails instead. Avoid

Great application that keeps getting better! If you want to become comfortable having a conversation in a second language, you really should try Jumpspeak. It is a wonderful way to grow your skills in a fun way. This application's use of AI is amazing! It really feels like you are having a conversation, without any of the stress! The developers keep adding features that make a great app even better!