Valentin STANCU
ROBuggy application, no Customer Care The application is interesting but with a lot of bugs and Customer Care people never reply. I sent an email on 20 February. Moreover, I left several comments on Facebook (which were deleted) and I contacted them via Messenger. No reply, just an automatic email saying they will treat my request, while on Messenger I was informed that they had answered my request via email (not true, except for the automatic email). Total lack of respect for the client, alongside plenty of bugs and grammatical errors in the Italian and Spanish courses. I think that the idea of using AI is positive, although texts of courses include grammar errors (such as masculine adjectives for feminine nouns) and texts are almost identical for different languages (Italian and Spanish), which makes the application boring when someone learns two languages. I give two stars for the idea of using AI and for the diversity of texts and dialogues. For Customer Care, I would give 0.
erdem
TRNot returning the money they promised in signup I signed up with a 100 day return guarantee, however I cannot get my money back. It is a scam, the app does not work properly either.
Jeremy Reese
GBExpects me to read Polish, all I want is to speak it Wanted to learn Polish but all the app does is print out Polish words where the letters are pronounced differently from the English I know. For example W is pronounced V and L is pronounced W. How the hell do I learn to speak a language if all they do is type and speak when I do not understand their pronunciation and I cannot use their alphabet
Jens Lennartsson
SECancelled a year ago Cancelled a year ago. Was charged another $79 last week. No reply from the support. Terrible company,
Robin Smith
GBInstant feedback from AI plus ways to… Instant feedback from AI plus ways to improve sentences and phrases. As well as learning new words