Deceptive billing practice. Beware! I signed up for a 7-day trial period with Rype in late December 2019. I signed up for several classes with two teachers. One of them repeatedly didn't show up for my classes. Within three days of signing up for the trial period, I went on the website to cancel my trial. I canceled the membership both via an email communication sent via Rype's website and via the "cancel membership" button on the billing page. I never booked a class since. I assumed that was the end of the matter. To my surprise, a few days later, Rype charged my credit card over $500! Their webpage states that they have a "no refund" policy. I filed a complaint with the BBB (which has a record of several other complaints regarding Rype's questionable billing practice). Be very careful with this company.

2 day no refund policy with no exceptions I tried it for a month and it wasn't for me. However, it is set to auto-renew by default and so it billed me for the next month (179.99). It hit my bank two days later and I contacted support and asked to get it canceled and refunded however they literally have a 2 day no refund policy with no exceptions. Very shady!!!

HUGE scam and the app provides no… HUGE scam and the app provides no contact to a real person or auto-bot to get a refund on what they steal for simply looking at the app, not purchase it, just open it and BAM money stolen.. DONT EVEN LOOK AT THE APP... Bad app and BAD PEOPLE

I have used Rype for 2 years I have used Rype for 2 years. I have both good experiences and bad experiences! Their customer service is so so. They're not so helpful. Their marketing and mindset are great. A lot of meaningful and motivational articles. Their teachers: Some are really cool and awesome. I have great moments with them. Some are so so. Not all of them are native. Their billing system is bad. They charged me a lot for no reason and refused to refund. Sometimes they charged me twice per month!!! I tried to ask why their customer support is not so good, so you know the result.

Terrible experience and relentless… Terrible experience and relentless spam. These people still won't leave me alone.