Poor Customer Service I ordered the BOGO 5lb tubs over a week ago. I am still yet to receive even a confirmation email nor a shipping email. Luckily i screenshot order and confirmation numbers. I have tried contacting the company via phone, text, email, and facebook...no one has responded. The money came out of my account instantly. I just want an update. They should hire a few more people to answer the phone. If you see this primeval labs, I'd just like a refund please.

My girlfriend ordered on Memorial Day… My girlfriend ordered on Memorial Day weekend. A few weeks went by without receiving any tracking information or updates about the order. I asked my girlfriend to send them an email asking about the order, she was told they were out of stock on the items she ordered. No one cares to contact her or tell her they were out of stock or ask her if she wants to substitute the product with something else. They told her she could get a different flavor but didn’t ask her which one she wanted they just told her they will send the order soon. A few weeks later she has finally recieved tracking information after a month and a half of almost no communication from the Primeval Labs team. Won’t be ordering from them again.

Wrong product shipped I was sent the wrong product and I was emailed a shipping label and due to the COVID-19 outbreak, I do not have access to a printer as i do not have one at home and I am not able to access my works printer. Never got an email back after my last email in regards to this issue.

I really like Primeval products my… I really like Primeval products my workouts are producing results because I have more energy and am exercising longer. Mega pre to start vasogorge EEA’s during and after couldn’t be happier

Quality through and through The products are fantastic (especially the EAA Max and EAA Sleep). Customer support is only available via chat on the website or email, but response times and willingness to help have always been top notch. They also provide excellent resources and fitness tips for beginners to seasoned competitors. I will, and have, recommended the company to anyone looking to supplement to help reach their fitness goals.