My girlfriend ordered on Memorial Day… My girlfriend ordered on Memorial Day weekend. A few weeks went by without receiving any tracking information or updates about the order. I asked my girlfriend to send them an email asking about the order, she was told they were out of stock on the items she ordered. No one cares to contact her or tell her they were out of stock or ask her if she wants to substitute the product with something else. They told her she could get a different flavor but didn’t ask her which one she wanted they just told her they will send the order soon. A few weeks later she has finally recieved tracking information after a month and a half of almost no communication from the Primeval Labs team. Won’t be ordering from them again.

I recently made a purchase I recently made a purchase taking advantage of a really great deal that Primeval was offering but when my PayPal transaction went through I was charged the full amount instead of the discounted cost. I emailed the company and they refunded me the difference promptly. It would have been a five star rating if this issue hadn't have happened.

Wrong product shipped I was sent the wrong product and I was emailed a shipping label and due to the COVID-19 outbreak, I do not have access to a printer as i do not have one at home and I am not able to access my works printer. Never got an email back after my last email in regards to this issue.

Absolutely terrible customer service Absolutely terrible customer service Having to wait 2 weeks to receive your supplements is beyond a joke they really find a different courier then Hermes and when you email them to ask them what is going on with your package they'll reply saying it's nothing to do with us we dispatched it quickly from our Warehouse it's the couriers fault.... are you serious🤯

I had a fairly avergae experience with… I had a fairly avergae experience with Primeval Labs. I needed a few producte and their website was my first port of call. It was easy to navigate and the products were nicely laid out and had enough detail for me to make a decision quickly. The prices were almost good and there were no hidden charges so a bonus. Delivery was fairly prompt so it was a nice experince all round. Though I wouldn't say its absolutely the best but theres nothing horribly wrong with the store either.