Wrong product shipped I was sent the wrong product and I was emailed a shipping label and due to the COVID-19 outbreak, I do not have access to a printer as i do not have one at home and I am not able to access my works printer. Never got an email back after my last email in regards to this issue.

I had an ordinry experience with… I had an ordinry experience with Primeval Labs. Practicly all the things went well. Purchase and payment processes were smooth and aceptable. Products quality is alomst good, but due to some minor detalis I had to return two of them. Contacting customer service was a bit hard, because the support team took some time to process the request and answer the questions. Overall, I can say that the company almost keeps its promises.

Poor Customer Service I ordered the BOGO 5lb tubs over a week ago. I am still yet to receive even a confirmation email nor a shipping email. Luckily i screenshot order and confirmation numbers. I have tried contacting the company via phone, text, email, and facebook...no one has responded. The money came out of my account instantly. I just want an update. They should hire a few more people to answer the phone. If you see this primeval labs, I'd just like a refund please.

Still waiting on my order Still waiting on my order almost 2 months now. What's going on with my order? This is ridiculous I've never had this issue before with any other products from other companies. Something needs to happen as your company was quick to withdraw the payment but no product was delivered to me.

amazing product. Could use more details on how to claim gifts As a primeval labs alliance member. When placing my first order I was supposed to get a second2none shirt included. But the instructions didn’t mention that I was supposed to add the shirt to my cart in order to receive. It only stated to follow the link. I replied to customer service email and that’s when I was told that I had to add shirt to cart. I asked if anything could be done after the fact and am waiting to hear a response. Products are AMAZING. just a bit unfortunate I missed out on this tshirt opportunity.