Absolutely terrible customer service Absolutely terrible customer service Having to wait 2 weeks to receive your supplements is beyond a joke they really find a different courier then Hermes and when you email them to ask them what is going on with your package they'll reply saying it's nothing to do with us we dispatched it quickly from our Warehouse it's the couriers fault.... are you serious🤯

My oridnary experience with… My oridnary experience with primevallabs.com was almost good. I had expected better servicse from a big website like this, but I guess they had to compromize on quality due to their huge volumne of orders. They sended me emaii updates of my order even though their website was not esily navigable which was inconvenient. Customer support was okey with somewhat slow response time. Product received matches the description but I wish I could have gotten it cheaper. Over all, it was a mediokre expericence and would not recommend to my friends.

I recently made a purchase I recently made a purchase taking advantage of a really great deal that Primeval was offering but when my PayPal transaction went through I was charged the full amount instead of the discounted cost. I emailed the company and they refunded me the difference promptly. It would have been a five star rating if this issue hadn't have happened.

amazing product. Could use more details on how to claim gifts As a primeval labs alliance member. When placing my first order I was supposed to get a second2none shirt included. But the instructions didn’t mention that I was supposed to add the shirt to my cart in order to receive. It only stated to follow the link. I replied to customer service email and that’s when I was told that I had to add shirt to cart. I asked if anything could be done after the fact and am waiting to hear a response. Products are AMAZING. just a bit unfortunate I missed out on this tshirt opportunity.

Poor Customer Service I ordered the BOGO 5lb tubs over a week ago. I am still yet to receive even a confirmation email nor a shipping email. Luckily i screenshot order and confirmation numbers. I have tried contacting the company via phone, text, email, and facebook...no one has responded. The money came out of my account instantly. I just want an update. They should hire a few more people to answer the phone. If you see this primeval labs, I'd just like a refund please.