Emma Slater
GBCrossing closure at Cononley They have closed a well-used pedestrian rail crossing and RIGHT OF WAY at Cononley because the horn on one of the LNER trains is not loud enough. It's been shut since November 2020, now extended to December 2021 and the alternative route is dangerous. Now making excuses about cutting back vegetation to improve sighting? - not good enough, sort the train out and open the crossing NOW. If you're not careful people will start to think you just want an excuse to close the crossing forever.
Di
GBThank you network rail for waking up… Thank you network rail for waking up the residents of Elm grove and Harrington avenue Hoylake CH47 at 2am until 3am this morning lights shining and banging work on the tracks. Total disregard for the residents who have to get up early for work. Well done, hope you are proud of yourself......
GB
GBNetwork Rail says it has a great mental… Network Rail says it has a great mental health awareness.... wow they pushed me into a breakdown and when I went to management they just went and laughed with colleagues which made it worse and then they get rid of you as they don't know how to deal with it so find any reason to sack instead of really trying to help
EMP
GBWe had a situation when my Grandaughter… We had a situation when my Grandaughter caught an incorrect train and ended up at New St Station, Birmingham. She was taken to the ticket office by a wonderful lady who intended to purchase my Grandaughter a ticket and to take her to the correct train. At the ticket office the absolute star named Vinne took control of the situation. He telephoned me to reassure me and even arranged a taxi to get her home safely !! This man is an absolute star!!! Such a helpful man, even calling to make sure that she had arrived home safely. Such kindness from the lady on the train and then Vinne. I am so impressed and grateful, thank you so so much. Excellent!
Nana
GBStop punishing poor parents trying to… Stop punishing poor parents trying to do something for their children at the start of the school summer break while struggling financially, all we need is cancellations and loss of little money we’ve got and PUNISH YOUR CORRUPT BOSSES INSTEAD. You are rolling in money and benefits while making other people’s lives miserable. Greedy awful lot. I never even travel by train (can’t afford your fares) but it’s a school break and I saved some money to take my child on a little trip, just to have it cancelled. What a waste my money and effort. You are despicable!