Crossing closure at Cononley They have closed a well-used pedestrian rail crossing and RIGHT OF WAY at Cononley because the horn on one of the LNER trains is not loud enough. It's been shut since November 2020, now extended to December 2021 and the alternative route is dangerous. Now making excuses about cutting back vegetation to improve sighting? - not good enough, sort the train out and open the crossing NOW. If you're not careful people will start to think you just want an excuse to close the crossing forever.

We had a situation when my Grandaughter… We had a situation when my Grandaughter caught an incorrect train and ended up at New St Station, Birmingham. She was taken to the ticket office by a wonderful lady who intended to purchase my Grandaughter a ticket and to take her to the correct train. At the ticket office the absolute star named Vinne took control of the situation. He telephoned me to reassure me and even arranged a taxi to get her home safely !! This man is an absolute star!!! Such a helpful man, even calling to make sure that she had arrived home safely. Such kindness from the lady on the train and then Vinne. I am so impressed and grateful, thank you so so much. Excellent!

Lazy & noisey For the second consecutive night these idiots are sat playing games on phones, Diesel engine running for hours sat outside my flat window whilst shouting! 3 hours last night and an hour already today, have complained but still sat playing. Police next, I wonder how much they get paid per hour to do nothing other than keep people awake at 3am?

Data collection scams - breach of data privacy Network Rail publishes entry level jobs that do not exist. I tried to apply for a job recently and after I registered with all my details, CV, employment history etc, my application was unsuccessful because I refused to be included in their "pool" of candidates for future consideration. After realising the scam I requested for deletion of my data and my careers hub account. It is called THE RIGHT TO BE FORGOTTEN. And now they play crazy and treat me as an employee and request for passport to proceed for deletion of my data!!! When I was only a candidate for a fake role!!! Network rail as it seems is a scam company breaching data privacy laws!!! Stay away and be careful when applying.

Disabled Harassement Disabled Harassement. This company have over the last 3 years bullied and harrassed my vunerable extremely ill disabled mother. They are experts in bullying an elderly lady and have absolutely no morals to speak of. If you write to them and have the evidence to show, it is ignored so they do not have to address their behaviour.