Network Rail are incompetent when it… Network Rail are incompetent when it comes to recruiting Project Managers. Why? Because in their tiny minds they don’t understand that there’s a lot of transferable skills especially if you work in civils, water or utilities. The most sensible thing this organisation ever did was to turn down the opportunity to build HS2......very wise decision

Lazy & noisey For the second consecutive night these idiots are sat playing games on phones, Diesel engine running for hours sat outside my flat window whilst shouting! 3 hours last night and an hour already today, have complained but still sat playing. Police next, I wonder how much they get paid per hour to do nothing other than keep people awake at 3am?

I boarded the 10.04 from Worthing to… I boarded the 10.04 from Worthing to Victoria today (23rd Oct) and was welcomed with a hugely present surprise. The on board announcer and customer service person Jonathan announcements were great. Joking, informative and wonderfully light hearted. When he came through the train he had a warm smiling personality and really was a breath of fresh air. He deserves huge appreciation and credit for his work.

We had a situation when my Grandaughter… We had a situation when my Grandaughter caught an incorrect train and ended up at New St Station, Birmingham. She was taken to the ticket office by a wonderful lady who intended to purchase my Grandaughter a ticket and to take her to the correct train. At the ticket office the absolute star named Vinne took control of the situation. He telephoned me to reassure me and even arranged a taxi to get her home safely !! This man is an absolute star!!! Such a helpful man, even calling to make sure that she had arrived home safely. Such kindness from the lady on the train and then Vinne. I am so impressed and grateful, thank you so so much. Excellent!

Disabled Harassement Disabled Harassement. This company have over the last 3 years bullied and harrassed my vunerable extremely ill disabled mother. They are experts in bullying an elderly lady and have absolutely no morals to speak of. If you write to them and have the evidence to show, it is ignored so they do not have to address their behaviour.