I worked fort Network rail for 30 years… I worked fort Network rail for 30 years learnt experience from ground up. Ex forces employees run a jumped up company highly payed individuals. steer clear as these individuals would not get jobs any where else. corruption at the highest level. Government should be made accountable for paying 100k a year to people that are not able to get £10 an hour outside of the industry. constantly making cock ups but not being made accountable.

We had a situation when my Grandaughter… We had a situation when my Grandaughter caught an incorrect train and ended up at New St Station, Birmingham. She was taken to the ticket office by a wonderful lady who intended to purchase my Grandaughter a ticket and to take her to the correct train. At the ticket office the absolute star named Vinne took control of the situation. He telephoned me to reassure me and even arranged a taxi to get her home safely !! This man is an absolute star!!! Such a helpful man, even calling to make sure that she had arrived home safely. Such kindness from the lady on the train and then Vinne. I am so impressed and grateful, thank you so so much. Excellent!

Sort the train drivers out who strike All trains cancelled tonight, spoke to a 4 eyed geek at Kjngs Cross who eventually identified himself as a train driver manager, not helpful, In fact uselesss. My advice is train up more drivers and get rid of the disloyal and unreliable ones.

Unfortunately one of our students threw… Unfortunately one of our students threw a bag of shopping over a bridge in south wigston today, rang Network Rail, not expecting any help , but a very helpful, polite man said he would see what he could do. Not only did he get someone to retrieve the bag but delivered it back to our school by another lovely helpful man. A huge thank you for amazing service .

I am constantly not shocked about them I am constantly not shocked about what I hear of these muppets. They cause us such National embarrassment. This weekend they stop trains running into London Bridge, Charing Cross and Cannon Street so they can upgrade the rail. This afternoon they impose massive speed restrictions because “the rails might buckle in the heat?!! It’s TEN DEGREES COOLER than the hottest day last week!!!! They should rename themselves Not Work Fail. Utter rubbish. They need to be sorted out QUICKLY