Big shout out to the off track 🚂 team… Big shout out to the off track 🚂 team based out of the coleham depot (Shrewsbury) Network Rail who were putting in the new crossing by the Wern. Great job and they created a much safer access 👌 They let us have some left over items for our projects, which will help the local community young and old, it was very much appreciated, especially the encouragement from Dinesh Patel ❤️ thanks to one of are volunteers Joe swaine for his help also 💪

We had a situation when my Grandaughter… We had a situation when my Grandaughter caught an incorrect train and ended up at New St Station, Birmingham. She was taken to the ticket office by a wonderful lady who intended to purchase my Grandaughter a ticket and to take her to the correct train. At the ticket office the absolute star named Vinne took control of the situation. He telephoned me to reassure me and even arranged a taxi to get her home safely !! This man is an absolute star!!! Such a helpful man, even calling to make sure that she had arrived home safely. Such kindness from the lady on the train and then Vinne. I am so impressed and grateful, thank you so so much. Excellent!

I am constantly not shocked about them I am constantly not shocked about what I hear of these muppets. They cause us such National embarrassment. This weekend they stop trains running into London Bridge, Charing Cross and Cannon Street so they can upgrade the rail. This afternoon they impose massive speed restrictions because “the rails might buckle in the heat?!! It’s TEN DEGREES COOLER than the hottest day last week!!!! They should rename themselves Not Work Fail. Utter rubbish. They need to be sorted out QUICKLY

Disabled Harassement Disabled Harassement. This company have over the last 3 years bullied and harrassed my vunerable extremely ill disabled mother. They are experts in bullying an elderly lady and have absolutely no morals to speak of. If you write to them and have the evidence to show, it is ignored so they do not have to address their behaviour.

More interested in religion than good rail service? Observed Islamic religious messages displayed on the Departures board at Kings Cross station yesterday. Network Rail should be more concerned with providing a good train service instead of promoting or celebrating religion. And BTW over many years I have never seen any Christian or Hindu messages displayed there. Meanwhile, rail service has been deteriorating over the past few years.