Horrible Big Bush Complained many times to Network Rail about overgrown vegetation climbing and penetrating our bordering wall. Cracks are appearing but still Network Rail ignore this problem. From their TrustPilot rating it looks like this review won't make any difference. Let's hope the wall doesn't fall down onto the track. Concern from Woodside, Aberdeen.

I am constantly not shocked about them I am constantly not shocked about what I hear of these muppets. They cause us such National embarrassment. This weekend they stop trains running into London Bridge, Charing Cross and Cannon Street so they can upgrade the rail. This afternoon they impose massive speed restrictions because “the rails might buckle in the heat?!! It’s TEN DEGREES COOLER than the hottest day last week!!!! They should rename themselves Not Work Fail. Utter rubbish. They need to be sorted out QUICKLY

Network Rail says it has a great mental… Network Rail says it has a great mental health awareness.... wow they pushed me into a breakdown and when I went to management they just went and laughed with colleagues which made it worse and then they get rid of you as they don't know how to deal with it so find any reason to sack instead of really trying to help

I boarded the 10.04 from Worthing to… I boarded the 10.04 from Worthing to Victoria today (23rd Oct) and was welcomed with a hugely present surprise. The on board announcer and customer service person Jonathan announcements were great. Joking, informative and wonderfully light hearted. When he came through the train he had a warm smiling personality and really was a breath of fresh air. He deserves huge appreciation and credit for his work.

We had a situation when my Grandaughter… We had a situation when my Grandaughter caught an incorrect train and ended up at New St Station, Birmingham. She was taken to the ticket office by a wonderful lady who intended to purchase my Grandaughter a ticket and to take her to the correct train. At the ticket office the absolute star named Vinne took control of the situation. He telephoned me to reassure me and even arranged a taxi to get her home safely !! This man is an absolute star!!! Such a helpful man, even calling to make sure that she had arrived home safely. Such kindness from the lady on the train and then Vinne. I am so impressed and grateful, thank you so so much. Excellent!