I wish I could 0 stars I wish I could 0 stars. Despite many complaints about Contractors working for Network Rail at Tulloch Station in Scotland including HGVs blocking access to resident homes, dangerous driving and large amounts of litter being left, nobody ever came back with a solution. Lots of half hearted apologies but the same issues just keep occurring. Now our tarmac access lane is subsiding to due to weight and volume of contractor's vehicles and Network Rail don't care-- that is until one of their vehicles get stuck or damaged!!!!!

We had a situation when my Grandaughter… We had a situation when my Grandaughter caught an incorrect train and ended up at New St Station, Birmingham. She was taken to the ticket office by a wonderful lady who intended to purchase my Grandaughter a ticket and to take her to the correct train. At the ticket office the absolute star named Vinne took control of the situation. He telephoned me to reassure me and even arranged a taxi to get her home safely !! This man is an absolute star!!! Such a helpful man, even calling to make sure that she had arrived home safely. Such kindness from the lady on the train and then Vinne. I am so impressed and grateful, thank you so so much. Excellent!

Crossing closure at Cononley They have closed a well-used pedestrian rail crossing and RIGHT OF WAY at Cononley because the horn on one of the LNER trains is not loud enough. It's been shut since November 2020, now extended to December 2021 and the alternative route is dangerous. Now making excuses about cutting back vegetation to improve sighting? - not good enough, sort the train out and open the crossing NOW. If you're not careful people will start to think you just want an excuse to close the crossing forever.

Thank you network rail for waking up… Thank you network rail for waking up the residents of Elm grove and Harrington avenue Hoylake CH47 at 2am until 3am this morning lights shining and banging work on the tracks. Total disregard for the residents who have to get up early for work. Well done, hope you are proud of yourself......

I worked fort Network rail for 30 years… I worked fort Network rail for 30 years learnt experience from ground up. Ex forces employees run a jumped up company highly payed individuals. steer clear as these individuals would not get jobs any where else. corruption at the highest level. Government should be made accountable for paying 100k a year to people that are not able to get £10 an hour outside of the industry. constantly making cock ups but not being made accountable.