Received my first shipment and not happy at all… Received my first shipment and it was melted and mushy. I opened up the peanut butter bar and it fell 100% apart. When contacting their customer service they recommend not opening until room temperature, or to possibly put in the fridge. There is nothing on, or included in the box given ANY instructions. Hard to believe they’re blaming me about their obvious failure to deliver to summer weather locations. Lost a customer. Built bars arrived perfectly fine!

Unhappy Smart For Life Customer I have been a long time customer. Your Cookies & Muffins are not the greatest tasting products to begin with. Over the years you have changed the recipes and made many of your products taste worse than the originals. The original Carrot Muffins were the best tasting, now the new recipe with the rubber-like frosting is just awful. It is literally like chewing rubber. I had to throw away the last order. The original Cranberry Cookie was good, the newer recipe I also find inedible. The same with the Banana Chip cookies. I just ordered the new Red Velvet cookie. It is absolutely AWFUL! I've thrown away hundreds of dollars of product from Smart For Life. It's time to find another diet. Neil,

I have been on the Smart For Life diet…a little over a month I have been on the Smart For Life diet a little over a month now and I must say it's pretty much the only diet where you can literally have your cake and eat it too! I love the many different options there is between the cookies, cupcakes, soups, etc... I order all my products through Adrian and he is very helpful, informative and pleasant to speak with. Whenever I have had any kind of issue, Adrian fixed it immediately which is something you don't see everyday so I am very grateful for that. I would definitely recommend this diet to anyone looking to lose weight.

Unhappy with purchase! Poor customer service! I purchased a 5 week supply of these cookies and was not impressed with the texture they aldo tasted very odd and leave a slightly oily aftertaste in your mouth. I immediately Called up customer service and requested a refund they said they can’t take them back. I do not recall seeing this policy on the website. I would have ordered online thru Costco if that was the case/. I tried calling back smart for life customer service on multiple ocassions hoping to speak to someone else and sent several emails but was completely ignored. I am only Leaving this review as this company has emailed me several times for a review of my purchase this way others can hear about my experience and reconsider when purchasing this product online. I do feel that 178.00 was a large amount to spend on these cookies:-(

I first went on this program back in… I first went on this program back in 2008, lost a lot of weight then. Maintained ok through the years, but during this pandemic I got out of control. Now I’m back on and although the weight isn’t coming off as fast as it did last time, I am heading in the right direction. Customer service is great too, place your order and it’s here the next day! Great new variety of cookies now too!!