Charlene Modena
GBi ordered two bottles of a supplement filled with broken capsules i ordered two bottles of a supplement. in one bottle half the capsules were stuck together or broken. powder all over the interior. In the second bottle, all the capsules were stuck together. i finally reached customer service, and they were a zero. no refund ( i sent them the purchase receipt with the date), no replacement, no credit, no gift certificate, "we'll get back to you" and 6 mos later they have not. it is impossible to contact them. I agree they are a scam, and Amazon should not carry products from this company.
Knarf Dorsey
GBAs other have mentioned As other have mentioned, their customer service is atrocious. They sent me the wrong product valued at $15 less than my original order. Their customer service number is just a generic voicemail message. They have no chat function. They do not respond to emails. Essentially, there is no way to communicate with them if there is a problem with your order. Accordingly, you have to dispute the charge with your credit card company. It's best to stay away.