Alton J. Duderstadt
USPast Imparture Trainer I've read several reviews about Imparture failing to provide refunds. I was a top-rated trainer for Imparture for a few years. They stiffed me as well. Over $4 K USD was never paid for my training and time. They close the company and started a new one EXACTLY like the old one. I'd like to offer any of you free classes that YOU SHOULD have had. No charge. No strings. No cost. You can contact me at Searchology.biz. Happy to do so.
The Swing King
GBWould anyone from Imparture care to… Would anyone from Imparture care to comment on the refund situation? it’s been fully 6 weeks since you responded to my review stating that I could expect to hear regarding a refund “shortly”. I am over £1,000 out of pocket since you took my money in December 2019 for a course that never happened. How is it possible that a seemingly respectable company just shuts its doors, takes its website offline and becomes incommunicado overnight? Despite ceasing trading in December, You took the time to respond to people’s reviews and tell them refunds would be issued. So what is happening? Give us a contact we c an use to find out what is happening??
Phil Judd
GBTook our money then closed. We booked training for an employee with this company (and paid for it) but after a reschedule (on their side) they stopped communicating with us & didn't give us any information about the course venue, timings etc. They did not answer the phones or reply to emails. It was only now thanks to other Trustpilot reviews that we just discovered that that the company had closed. No communication from them, no refund, no apology. Very poor. Now seeking a refund through the bank.
Jerry Schnepp
AUHas Imparture gone out of business? I am registered for the user experience course that is scheduled to begin in two weeks. I emailed to inquire about dates and times and did not receive a reply. I just checked their website and it's down. I sent another email with no reply. I called their number and waited in the auto-attendant queue for twenty minutes. I'm concerned that the company is closed. If I don't hear back soon, I will file a complaint with my credit card company to refund my money. EDIT (01/24/2020): The reply to this review below is the only communication I have had from Imparture. Imparture representative, If you're reading this, please send instructions on how I should proceed to receive a refund. Thank you.
Livvy G
GBBusiness at ceased trading! Do not book with this company!! I booked a digital marketing e-course and only managed to attend one session before I received an email to say that Imparture has ceased trading and is discontinuing all future training courses. I was also told that their accounts team will be in touch shortly... One month on and I still haven’t had a refund :( Absolutely gutted!! Does anyone have any advice about how I can claim my money back?