Jerry Schnepp
AUHas Imparture gone out of business? I am registered for the user experience course that is scheduled to begin in two weeks. I emailed to inquire about dates and times and did not receive a reply. I just checked their website and it's down. I sent another email with no reply. I called their number and waited in the auto-attendant queue for twenty minutes. I'm concerned that the company is closed. If I don't hear back soon, I will file a complaint with my credit card company to refund my money. EDIT (01/24/2020): The reply to this review below is the only communication I have had from Imparture. Imparture representative, If you're reading this, please send instructions on how I should proceed to receive a refund. Thank you.
Chris Milburn
GBGood trainer, but non-existent course materials I attended the Digital Product Manager workshop at the beginning of January in London. The trainer, Andrew Lloyd-Gordon, was excellent. He knew his stuff, and ran the course at a very comfortable pace. The input from Imparture however, was very poor. There were no printed course notes, no name tents, they supplied absolutely nothing. The only thing on our desk when we arrived was a few sheets of paper and a pen, both branded by the venue, not Imparture. When you are paying this sort of money for a workshop, I would expect that there was a slide pack, and even a reference book.
Joseph F.
GBIt was a helpful and insightful class I took the Philadelphia class and found it really informative and helpful. It was a lot of information to process over two days, but I prefer an immersive training session. The instructor, Paul, based some of the workshop direction off of my business challenges, which was great. My only feedback is that it went too much into Google Tag Manager, which probably deserves its own class (if there isn't one already).
Livvy G
GBBusiness at ceased trading! Do not book with this company!! I booked a digital marketing e-course and only managed to attend one session before I received an email to say that Imparture has ceased trading and is discontinuing all future training courses. I was also told that their accounts team will be in touch shortly... One month on and I still haven’t had a refund :( Absolutely gutted!! Does anyone have any advice about how I can claim my money back?
J Allen
GBVery engaging session Very engaging session! It was a very small class and instructor in a conference room. She taught us so much while not making it feel rushed. Great insights and resources provided. What was immensely helpful were the team exercises. They really made you better understand and retain what you just learned. The small class size allowed for free-flowing thoughts and ideas.