Would anyone from Imparture care to… Would anyone from Imparture care to comment on the refund situation? it’s been fully 6 weeks since you responded to my review stating that I could expect to hear regarding a refund “shortly”. I am over £1,000 out of pocket since you took my money in December 2019 for a course that never happened. How is it possible that a seemingly respectable company just shuts its doors, takes its website offline and becomes incommunicado overnight? Despite ceasing trading in December, You took the time to respond to people’s reviews and tell them refunds would be issued. So what is happening? Give us a contact we c an use to find out what is happening??

Has Imparture gone out of business? I am registered for the user experience course that is scheduled to begin in two weeks. I emailed to inquire about dates and times and did not receive a reply. I just checked their website and it's down. I sent another email with no reply. I called their number and waited in the auto-attendant queue for twenty minutes. I'm concerned that the company is closed. If I don't hear back soon, I will file a complaint with my credit card company to refund my money. EDIT (01/24/2020): The reply to this review below is the only communication I have had from Imparture. Imparture representative, If you're reading this, please send instructions on how I should proceed to receive a refund. Thank you.

It was a helpful and insightful class I took the Philadelphia class and found it really informative and helpful. It was a lot of information to process over two days, but I prefer an immersive training session. The instructor, Paul, based some of the workshop direction off of my business challenges, which was great. My only feedback is that it went too much into Google Tag Manager, which probably deserves its own class (if there isn't one already).

Sonja was a great trainer Sonja was a great trainer. The size of the class was excellent as well. The groups was able to engage freely and ask questions that were extremely useful. My only issue was the amount of material covered in such a short period of time. Going in, I had no idea it would be such an enormous flood of information. While I am familiar with most of the social media we discussed, I had no idea the powerful uses at my disposal. I recommend offering separate, one-day classes that can delve more deeply into each social media platform.

Took our money then closed. We booked training for an employee with this company (and paid for it) but after a reschedule (on their side) they stopped communicating with us & didn't give us any information about the course venue, timings etc. They did not answer the phones or reply to emails. It was only now thanks to other Trustpilot reviews that we just discovered that that the company had closed. No communication from them, no refund, no apology. Very poor. Now seeking a refund through the bank.