Has Imparture gone out of business? I am registered for the user experience course that is scheduled to begin in two weeks. I emailed to inquire about dates and times and did not receive a reply. I just checked their website and it's down. I sent another email with no reply. I called their number and waited in the auto-attendant queue for twenty minutes. I'm concerned that the company is closed. If I don't hear back soon, I will file a complaint with my credit card company to refund my money. EDIT (01/24/2020): The reply to this review below is the only communication I have had from Imparture. Imparture representative, If you're reading this, please send instructions on how I should proceed to receive a refund. Thank you.

Good trainer, but non-existent course materials I attended the Digital Product Manager workshop at the beginning of January in London. The trainer, Andrew Lloyd-Gordon, was excellent. He knew his stuff, and ran the course at a very comfortable pace. The input from Imparture however, was very poor. There were no printed course notes, no name tents, they supplied absolutely nothing. The only thing on our desk when we arrived was a few sheets of paper and a pen, both branded by the venue, not Imparture. When you are paying this sort of money for a workshop, I would expect that there was a slide pack, and even a reference book.

Took our money then closed. We booked training for an employee with this company (and paid for it) but after a reschedule (on their side) they stopped communicating with us & didn't give us any information about the course venue, timings etc. They did not answer the phones or reply to emails. It was only now thanks to other Trustpilot reviews that we just discovered that that the company had closed. No communication from them, no refund, no apology. Very poor. Now seeking a refund through the bank.

My experience with Imparture was exceptional! My experience with Imparture was exceptional. Jennifer really knew a lot about social media and I could tell she had a wealth of knowledge to share with all of us. I loved the way she always made us feel comfortable asking however many and whatever kind of questions we wanted. Great experience and I've came out of there with a head full of ideas. Can't wait to put all of them into practice!

Past Imparture Trainer I've read several reviews about Imparture failing to provide refunds. I was a top-rated trainer for Imparture for a few years. They stiffed me as well. Over $4 K USD was never paid for my training and time. They close the company and started a new one EXACTLY like the old one. I'd like to offer any of you free classes that YOU SHOULD have had. No charge. No strings. No cost. You can contact me at Searchology.biz. Happy to do so.