Has Imparture gone out of business? I am registered for the user experience course that is scheduled to begin in two weeks. I emailed to inquire about dates and times and did not receive a reply. I just checked their website and it's down. I sent another email with no reply. I called their number and waited in the auto-attendant queue for twenty minutes. I'm concerned that the company is closed. If I don't hear back soon, I will file a complaint with my credit card company to refund my money. EDIT (01/24/2020): The reply to this review below is the only communication I have had from Imparture. Imparture representative, If you're reading this, please send instructions on how I should proceed to receive a refund. Thank you.

I really enjoyed my Google Analytics… I really enjoyed my Google Analytics Immersive training. Make sure to book in advance, as it was a little more difficult when I tried to get all the details squared away within 24 hours of the class. The instructor was knowledgeable and class size really was a strong benefit (just 5 people, all from varying backgrounds but pretty even skill levels).

Would anyone from Imparture care to… Would anyone from Imparture care to comment on the refund situation? it’s been fully 6 weeks since you responded to my review stating that I could expect to hear regarding a refund “shortly”. I am over £1,000 out of pocket since you took my money in December 2019 for a course that never happened. How is it possible that a seemingly respectable company just shuts its doors, takes its website offline and becomes incommunicado overnight? Despite ceasing trading in December, You took the time to respond to people’s reviews and tell them refunds would be issued. So what is happening? Give us a contact we c an use to find out what is happening??

Good trainer, but non-existent course materials I attended the Digital Product Manager workshop at the beginning of January in London. The trainer, Andrew Lloyd-Gordon, was excellent. He knew his stuff, and ran the course at a very comfortable pace. The input from Imparture however, was very poor. There were no printed course notes, no name tents, they supplied absolutely nothing. The only thing on our desk when we arrived was a few sheets of paper and a pen, both branded by the venue, not Imparture. When you are paying this sort of money for a workshop, I would expect that there was a slide pack, and even a reference book.

Very engaging session Very engaging session! It was a very small class and instructor in a conference room. She taught us so much while not making it feel rushed. Great insights and resources provided. What was immensely helpful were the team exercises. They really made you better understand and retain what you just learned. The small class size allowed for free-flowing thoughts and ideas.