Would anyone from Imparture care to… Would anyone from Imparture care to comment on the refund situation? it’s been fully 6 weeks since you responded to my review stating that I could expect to hear regarding a refund “shortly”. I am over £1,000 out of pocket since you took my money in December 2019 for a course that never happened. How is it possible that a seemingly respectable company just shuts its doors, takes its website offline and becomes incommunicado overnight? Despite ceasing trading in December, You took the time to respond to people’s reviews and tell them refunds would be issued. So what is happening? Give us a contact we c an use to find out what is happening??

Good trainer, but non-existent course materials I attended the Digital Product Manager workshop at the beginning of January in London. The trainer, Andrew Lloyd-Gordon, was excellent. He knew his stuff, and ran the course at a very comfortable pace. The input from Imparture however, was very poor. There were no printed course notes, no name tents, they supplied absolutely nothing. The only thing on our desk when we arrived was a few sheets of paper and a pen, both branded by the venue, not Imparture. When you are paying this sort of money for a workshop, I would expect that there was a slide pack, and even a reference book.

Google Analytics Training I took the 2 days of Google Analytics Immersive training. The instructor, Tim was great! Very knowledgable and answered all our questions. The class setting was small with 8 people which helped in more hands-on experience. I wish the lunch provided was better or at least different the second day. Panera sandwiches on both days. Expected a better lunch when you pay $$$ for the course and are sitting for 7-8 hours in a room. Overall, a good experience. I learned a lot. Would definitely recommend this training. - Akshata Hase

It was a helpful and insightful class I took the Philadelphia class and found it really informative and helpful. It was a lot of information to process over two days, but I prefer an immersive training session. The instructor, Paul, based some of the workshop direction off of my business challenges, which was great. My only feedback is that it went too much into Google Tag Manager, which probably deserves its own class (if there isn't one already).

Has Imparture gone out of business? I am registered for the user experience course that is scheduled to begin in two weeks. I emailed to inquire about dates and times and did not receive a reply. I just checked their website and it's down. I sent another email with no reply. I called their number and waited in the auto-attendant queue for twenty minutes. I'm concerned that the company is closed. If I don't hear back soon, I will file a complaint with my credit card company to refund my money. EDIT (01/24/2020): The reply to this review below is the only communication I have had from Imparture. Imparture representative, If you're reading this, please send instructions on how I should proceed to receive a refund. Thank you.