Took our money then closed. We booked training for an employee with this company (and paid for it) but after a reschedule (on their side) they stopped communicating with us & didn't give us any information about the course venue, timings etc. They did not answer the phones or reply to emails. It was only now thanks to other Trustpilot reviews that we just discovered that that the company had closed. No communication from them, no refund, no apology. Very poor. Now seeking a refund through the bank.

Sonja was a great trainer Sonja was a great trainer. The size of the class was excellent as well. The groups was able to engage freely and ask questions that were extremely useful. My only issue was the amount of material covered in such a short period of time. Going in, I had no idea it would be such an enormous flood of information. While I am familiar with most of the social media we discussed, I had no idea the powerful uses at my disposal. I recommend offering separate, one-day classes that can delve more deeply into each social media platform.

Has Imparture gone out of business? I am registered for the user experience course that is scheduled to begin in two weeks. I emailed to inquire about dates and times and did not receive a reply. I just checked their website and it's down. I sent another email with no reply. I called their number and waited in the auto-attendant queue for twenty minutes. I'm concerned that the company is closed. If I don't hear back soon, I will file a complaint with my credit card company to refund my money. EDIT (01/24/2020): The reply to this review below is the only communication I have had from Imparture. Imparture representative, If you're reading this, please send instructions on how I should proceed to receive a refund. Thank you.

My experience with Imparture was exceptional! My experience with Imparture was exceptional. Jennifer really knew a lot about social media and I could tell she had a wealth of knowledge to share with all of us. I loved the way she always made us feel comfortable asking however many and whatever kind of questions we wanted. Great experience and I've came out of there with a head full of ideas. Can't wait to put all of them into practice!

DO NOT register for their in-person… DO NOT register for their in-person sessions. They cancelled my session the week before, and only have other sessions in locations that would require a plane trip and hotel. Terribly unprofessional. Apparently: "unfortunately, we have had to take the difficult decision to cancel this workshop since we have not reached the minimum required number of attendees....(between 4-14 delegates)" So, now I have to deal with the hassle of getting my $ refunded, and given the last minute notice, likely not be able to take advantage my training budget for this year.