Business at ceased trading! Do not book with this company!! I booked a digital marketing e-course and only managed to attend one session before I received an email to say that Imparture has ceased trading and is discontinuing all future training courses. I was also told that their accounts team will be in touch shortly... One month on and I still haven’t had a refund :( Absolutely gutted!! Does anyone have any advice about how I can claim my money back?

Has Imparture gone out of business? I am registered for the user experience course that is scheduled to begin in two weeks. I emailed to inquire about dates and times and did not receive a reply. I just checked their website and it's down. I sent another email with no reply. I called their number and waited in the auto-attendant queue for twenty minutes. I'm concerned that the company is closed. If I don't hear back soon, I will file a complaint with my credit card company to refund my money. EDIT (01/24/2020): The reply to this review below is the only communication I have had from Imparture. Imparture representative, If you're reading this, please send instructions on how I should proceed to receive a refund. Thank you.

Sonja was a great trainer Sonja was a great trainer. The size of the class was excellent as well. The groups was able to engage freely and ask questions that were extremely useful. My only issue was the amount of material covered in such a short period of time. Going in, I had no idea it would be such an enormous flood of information. While I am familiar with most of the social media we discussed, I had no idea the powerful uses at my disposal. I recommend offering separate, one-day classes that can delve more deeply into each social media platform.

Would anyone from Imparture care to… Would anyone from Imparture care to comment on the refund situation? it’s been fully 6 weeks since you responded to my review stating that I could expect to hear regarding a refund “shortly”. I am over £1,000 out of pocket since you took my money in December 2019 for a course that never happened. How is it possible that a seemingly respectable company just shuts its doors, takes its website offline and becomes incommunicado overnight? Despite ceasing trading in December, You took the time to respond to people’s reviews and tell them refunds would be issued. So what is happening? Give us a contact we c an use to find out what is happening??

My experience with Imparture was exceptional! My experience with Imparture was exceptional. Jennifer really knew a lot about social media and I could tell she had a wealth of knowledge to share with all of us. I loved the way she always made us feel comfortable asking however many and whatever kind of questions we wanted. Great experience and I've came out of there with a head full of ideas. Can't wait to put all of them into practice!