The Swing King
GBWould anyone from Imparture care to… Would anyone from Imparture care to comment on the refund situation? it’s been fully 6 weeks since you responded to my review stating that I could expect to hear regarding a refund “shortly”. I am over £1,000 out of pocket since you took my money in December 2019 for a course that never happened. How is it possible that a seemingly respectable company just shuts its doors, takes its website offline and becomes incommunicado overnight? Despite ceasing trading in December, You took the time to respond to people’s reviews and tell them refunds would be issued. So what is happening? Give us a contact we c an use to find out what is happening??
Livvy G
GBBusiness at ceased trading! Do not book with this company!! I booked a digital marketing e-course and only managed to attend one session before I received an email to say that Imparture has ceased trading and is discontinuing all future training courses. I was also told that their accounts team will be in touch shortly... One month on and I still haven’t had a refund :( Absolutely gutted!! Does anyone have any advice about how I can claim my money back?
Ling
GBOverall a well-designed two day course Positive: 1. The course was delivered by an experienced digital PM who have been in this industry for a long time. 2. The pace of this course is managed very well. 3. The interactive exercises are well designed. Negative: 1. The course material was only made available from email a week after the completion of course, whilst in the introduction it said within 24 hours. 2. Personally feel it should cover more B2B or enterprise-orientated use cases and areas.
Phil Judd
GBTook our money then closed. We booked training for an employee with this company (and paid for it) but after a reschedule (on their side) they stopped communicating with us & didn't give us any information about the course venue, timings etc. They did not answer the phones or reply to emails. It was only now thanks to other Trustpilot reviews that we just discovered that that the company had closed. No communication from them, no refund, no apology. Very poor. Now seeking a refund through the bank.
Hannah Toohey
GBI really enjoyed my Google Analytics… I really enjoyed my Google Analytics Immersive training. Make sure to book in advance, as it was a little more difficult when I tried to get all the details squared away within 24 hours of the class. The instructor was knowledgeable and class size really was a strong benefit (just 5 people, all from varying backgrounds but pretty even skill levels).