DO NOT register for their in-person… DO NOT register for their in-person sessions. They cancelled my session the week before, and only have other sessions in locations that would require a plane trip and hotel. Terribly unprofessional. Apparently: "unfortunately, we have had to take the difficult decision to cancel this workshop since we have not reached the minimum required number of attendees....(between 4-14 delegates)" So, now I have to deal with the hassle of getting my $ refunded, and given the last minute notice, likely not be able to take advantage my training budget for this year.

Very informative! The course was great and very informative. Sean, in particular, was a great instructor and was able to provide lots of real life examples. The course often ran over time and there was not time to run over the examples given in the slides as a group, perhaps adding an extra class or two would be beneficial to make sure everything can be run through without running over on already scheduled time or running through examples.

Took our money then closed. We booked training for an employee with this company (and paid for it) but after a reschedule (on their side) they stopped communicating with us & didn't give us any information about the course venue, timings etc. They did not answer the phones or reply to emails. It was only now thanks to other Trustpilot reviews that we just discovered that that the company had closed. No communication from them, no refund, no apology. Very poor. Now seeking a refund through the bank.

Would anyone from Imparture care to… Would anyone from Imparture care to comment on the refund situation? it’s been fully 6 weeks since you responded to my review stating that I could expect to hear regarding a refund “shortly”. I am over £1,000 out of pocket since you took my money in December 2019 for a course that never happened. How is it possible that a seemingly respectable company just shuts its doors, takes its website offline and becomes incommunicado overnight? Despite ceasing trading in December, You took the time to respond to people’s reviews and tell them refunds would be issued. So what is happening? Give us a contact we c an use to find out what is happening??

Has Imparture gone out of business? I am registered for the user experience course that is scheduled to begin in two weeks. I emailed to inquire about dates and times and did not receive a reply. I just checked their website and it's down. I sent another email with no reply. I called their number and waited in the auto-attendant queue for twenty minutes. I'm concerned that the company is closed. If I don't hear back soon, I will file a complaint with my credit card company to refund my money. EDIT (01/24/2020): The reply to this review below is the only communication I have had from Imparture. Imparture representative, If you're reading this, please send instructions on how I should proceed to receive a refund. Thank you.