Has Imparture gone out of business? I am registered for the user experience course that is scheduled to begin in two weeks. I emailed to inquire about dates and times and did not receive a reply. I just checked their website and it's down. I sent another email with no reply. I called their number and waited in the auto-attendant queue for twenty minutes. I'm concerned that the company is closed. If I don't hear back soon, I will file a complaint with my credit card company to refund my money. EDIT (01/24/2020): The reply to this review below is the only communication I have had from Imparture. Imparture representative, If you're reading this, please send instructions on how I should proceed to receive a refund. Thank you.

Great for Everyone I went to the GA training with a lot of gaps in my knowledge of how to most effectively use GA. I was nervous the course would be either too basic or too over my head -- however, the instructor Tim did an AMAZING job of finding common ground across many different levels of experience in the class so that we all got what we needed from the training. I left ready to start really making an impact at my company via the power of GA>

Overall a well-designed two day course Positive: 1. The course was delivered by an experienced digital PM who have been in this industry for a long time. 2. The pace of this course is managed very well. 3. The interactive exercises are well designed. Negative: 1. The course material was only made available from email a week after the completion of course, whilst in the introduction it said within 24 hours. 2. Personally feel it should cover more B2B or enterprise-orientated use cases and areas.

Good trainer, but non-existent course materials I attended the Digital Product Manager workshop at the beginning of January in London. The trainer, Andrew Lloyd-Gordon, was excellent. He knew his stuff, and ran the course at a very comfortable pace. The input from Imparture however, was very poor. There were no printed course notes, no name tents, they supplied absolutely nothing. The only thing on our desk when we arrived was a few sheets of paper and a pen, both branded by the venue, not Imparture. When you are paying this sort of money for a workshop, I would expect that there was a slide pack, and even a reference book.

Took our money then closed. We booked training for an employee with this company (and paid for it) but after a reschedule (on their side) they stopped communicating with us & didn't give us any information about the course venue, timings etc. They did not answer the phones or reply to emails. It was only now thanks to other Trustpilot reviews that we just discovered that that the company had closed. No communication from them, no refund, no apology. Very poor. Now seeking a refund through the bank.