Has Imparture gone out of business? I am registered for the user experience course that is scheduled to begin in two weeks. I emailed to inquire about dates and times and did not receive a reply. I just checked their website and it's down. I sent another email with no reply. I called their number and waited in the auto-attendant queue for twenty minutes. I'm concerned that the company is closed. If I don't hear back soon, I will file a complaint with my credit card company to refund my money. EDIT (01/24/2020): The reply to this review below is the only communication I have had from Imparture. Imparture representative, If you're reading this, please send instructions on how I should proceed to receive a refund. Thank you.

My experience with Imparture was exceptional! My experience with Imparture was exceptional. Jennifer really knew a lot about social media and I could tell she had a wealth of knowledge to share with all of us. I loved the way she always made us feel comfortable asking however many and whatever kind of questions we wanted. Great experience and I've came out of there with a head full of ideas. Can't wait to put all of them into practice!

Undertook a google analytics course Undertook a google analytics course. Our trainer Rupert was enthusiastic and taught well, answered questions thoroughly and gave insight where he could. Was beneficial for me as i have not used GA much. Would definitely consider Imparture for future courses. Only negative was the class was quite full, would be better if we had less people.

DO NOT register for their in-person… DO NOT register for their in-person sessions. They cancelled my session the week before, and only have other sessions in locations that would require a plane trip and hotel. Terribly unprofessional. Apparently: "unfortunately, we have had to take the difficult decision to cancel this workshop since we have not reached the minimum required number of attendees....(between 4-14 delegates)" So, now I have to deal with the hassle of getting my $ refunded, and given the last minute notice, likely not be able to take advantage my training budget for this year.

Overall a well-designed two day course Positive: 1. The course was delivered by an experienced digital PM who have been in this industry for a long time. 2. The pace of this course is managed very well. 3. The interactive exercises are well designed. Negative: 1. The course material was only made available from email a week after the completion of course, whilst in the introduction it said within 24 hours. 2. Personally feel it should cover more B2B or enterprise-orientated use cases and areas.