4 stars for Air Filter Factory, 0 stars for USPS The parts I needed were available and shipped by Air Filter Factory. The only reason for 4 instead of 5 stars is due to delays by USPS. The package sat in Ohio for 3+ business days before being sent on. Still have not received the parts in California 10 days after we were notified that they were shipped.

Reasonable price quick to ship This site gave me most confidence in my replacement element working with oven. Other websites weren’t easy to match up. Great job. Arrived quickly, ordered Tuesday night and had received it by Saturday. Price was very reasonable, especially compared to GE site. Only negative is that the shipping tracking information was not updated. So never knew when it was to arrive. Product does work good though.

Thank you So the part that I thought was never sent. Was a complete misunderstanding but regardless they sent me a replacement part and sent it over quickly! They replied to my concern within the same day and made my request feel urgent ! Thank you 😊

Excellent Customer Service!!! Excellent Customer Service!!! Ran into a problem and they took care of it IMMEDIATELY and shipped me a new part out that day. AWESOME! Don’t hesitate to order from them, Good People 🤝

Wrong part, no response to email I bought two lightbulbs listed on the invoice as W10565137 which is a 3.8W bulb. What arrived were W113338583 which is a 5W bulb. I've sent an email To Repair Parts Inc / Air Filter Factory about the problem and had no response other than this request for a review. (If I could give 0 stars or negative stars, I would. That will change if I get a response to my email. I hope I do.)