Mitch
GBI really appreciated the honesty of… I really appreciated the honesty of Buyback Boss in valuing my iPad higher than I originally estimated. And I also appreciated the prompt issuance of the payment to me. I will use them again and will recommend to others.
F Barton Evans
GBExcellent service Having looked at Trustpilot before choosing Buyback Boss (BB), I can wholeheartedly support the excellent reviews. BB made the whole transaction easy and communicated via email and text each step of the way. To my surprise and pleasure, the actual payback was higher than they quoted. BB could have easily paid just the quote and I would not have known the difference. Clearly this is an ethical and sound business at all stages. Thank you Buyback Boss!
June
GBGreat Customer Service and Good Rates After using Buyback Boss a couple of times, I would definitely use them again when I have another device to sell. Their rates are very fair and are a bit better than others I researched, and the customer service is very responsive. I gave 4 stars instead of 5 because it took ~10 days for my payment to be processed (after I sent an email to find out what the status was) even though the website says payment will be sent within 5-7 days. But, once I reached out, I was paid immediately and the payment process was simple. Overall, my experience with BuyBack boss was very positive.
DS
GBYour best option to sell defvices I’ve been selling used Apple devices for years. I started using Gazelle as many people do but found smaller business often give better pricing. I tried using a smaller firm for a few years. Trade in values were better but customer services wasn’t great. I’d send the device and not hear for weeks. Once they lost my device. So I tried BuyBackBoss and was pleasantly surprised. I’ve been using them exclusively since. They offer the better trade-ins but have excellent customer service. They communicate with you the whole way so you know exactly where you are. Sometimes the trade is lower is my device is not as good as I thought but sometimes its higher if I was too “harsh” in my own assessment. Very fair.
Jelann M
GBI sent in my Google Pixel 6a I sent in my Google Pixel 6a in flawless condition. Had the phone since in a case since day 1 which was August of 2023. I get an email telling me that there are light yet noticeable scratches on the screen. How is that possible when I had a screen protector on it until I took it off just before I sent the phone to them. Then they lowball me by just under half of the original quote. I double/triple checked that screen & not 1 scratch was on there. From what I'm reading from other reviews, this isn't an isolated incident