I sent in my Google Pixel 6a I sent in my Google Pixel 6a in flawless condition. Had the phone since in a case since day 1 which was August of 2023. I get an email telling me that there are light yet noticeable scratches on the screen. How is that possible when I had a screen protector on it until I took it off just before I sent the phone to them. Then they lowball me by just under half of the original quote. I double/triple checked that screen & not 1 scratch was on there. From what I'm reading from other reviews, this isn't an isolated incident

They got back to me in a timely manner… They got back to me in a timely manner and the customer service is great. I didn’t agree with my offer once they received my phones and they were more than happy to explain why and add photos. Very trustworthy and fair. I also love supporting small business over big corporate companies. I hope this company can continue to provide excellent service. Thanks so much! I’m able to have a week of groceries now :)

Your best option to sell defvices I’ve been selling used Apple devices for years. I started using Gazelle as many people do but found smaller business often give better pricing. I tried using a smaller firm for a few years. Trade in values were better but customer services wasn’t great. I’d send the device and not hear for weeks. Once they lost my device. So I tried BuyBackBoss and was pleasantly surprised. I’ve been using them exclusively since. They offer the better trade-ins but have excellent customer service. They communicate with you the whole way so you know exactly where you are. Sometimes the trade is lower is my device is not as good as I thought but sometimes its higher if I was too “harsh” in my own assessment. Very fair.

Total sham, in my opinion not a reputable company Total sham, I would stay away. Did not honor online price. After I sent the iPhone 14 Pro was contacted and offered $352 instead of the quoted price $607. I was told there were "heavy" scratches on the phone. The phone has never been used without a case. I produced pictures of the phone before it was sent in and the online quote for the $607. More excuses were emailed and they kept trying to negotiate on the price. Regardless, I had no faith in them and requested the phone be returned. Finally, after weeks the phone was returned but without the original box and accessories. Horrible experience and I would not trust them.

Easy, hassle free, and great follow up. Easy, hassle free transaction. The price I was quoted was the amount I received. You fill out a quick, simple questionnaire and get a quote for your device. Once accepted, they sent a shipping label and off it went. Buyback Boss followed up by giving updates every step of the way.