Total sham, in my opinion not a reputable company Total sham, I would stay away. Did not honor online price. After I sent the iPhone 14 Pro was contacted and offered $352 instead of the quoted price $607. I was told there were "heavy" scratches on the phone. The phone has never been used without a case. I produced pictures of the phone before it was sent in and the online quote for the $607. More excuses were emailed and they kept trying to negotiate on the price. Regardless, I had no faith in them and requested the phone be returned. Finally, after weeks the phone was returned but without the original box and accessories. Horrible experience and I would not trust them.

They got back to me in a timely manner… They got back to me in a timely manner and the customer service is great. I didn’t agree with my offer once they received my phones and they were more than happy to explain why and add photos. Very trustworthy and fair. I also love supporting small business over big corporate companies. I hope this company can continue to provide excellent service. Thanks so much! I’m able to have a week of groceries now :)

This is a great and honest company This is a great and honest company. I have used them twice and each time the experience has been excellent. They were fair with their assessment of my phone and the process was so easy. I highly recommend them.

Great company Great company, honest, timely, seamless. Have used them before and will use them again.

I really appreciated the honesty of… I really appreciated the honesty of Buyback Boss in valuing my iPad higher than I originally estimated. And I also appreciated the prompt issuance of the payment to me. I will use them again and will recommend to others.