Great Customer Service and Good Rates After using Buyback Boss a couple of times, I would definitely use them again when I have another device to sell. Their rates are very fair and are a bit better than others I researched, and the customer service is very responsive. I gave 4 stars instead of 5 because it took ~10 days for my payment to be processed (after I sent an email to find out what the status was) even though the website says payment will be sent within 5-7 days. But, once I reached out, I was paid immediately and the payment process was simple. Overall, my experience with BuyBack boss was very positive.

There's a first time for everything... There's a first time for everything, and I'm glad to have had done it with Buyback Boss! The entire process, especially shipping was seamless and straightforward. Got my payment within 48 hours and the price quote stayed the exact same. Will be "spinning the block" (as the kids say) very soon 😂 Nobody's touching Buyback Boss' process with a 10 foot pole! Would recommend them to anyone that's selling a device.

Total sham, in my opinion not a reputable company Total sham, I would stay away. Did not honor online price. After I sent the iPhone 14 Pro was contacted and offered $352 instead of the quoted price $607. I was told there were "heavy" scratches on the phone. The phone has never been used without a case. I produced pictures of the phone before it was sent in and the online quote for the $607. More excuses were emailed and they kept trying to negotiate on the price. Regardless, I had no faith in them and requested the phone be returned. Finally, after weeks the phone was returned but without the original box and accessories. Horrible experience and I would not trust them.

Super Fast and Honest Service I went online to receive a quote for an iPad Air 4. The quote was the best of several I received. I also got a bonus offer making it irresistible. I received my shipping label via email, packed it up and sent it off. In several days I was notified that the inspection was complete and matched my description and that a deposit would be made by that evening. It was the fastest, simplest trade in transaction i have ever done. And the communication was outstanding. They even followed up to make sure all went well with the deposit. I would highly recommend Buyback Boss for any electronic sales you have!!

The trade in process was easy The trade in process was easy. Where I got a pre paid label and they evaluated my device within couple days and deposited money via bank transfer. They are definitely trustworthy and I will consider them again for any trade ins I have in the future.