Great business! Buyback made the process for selling my iPhone super easy. Payment was made very fast. I had zero complaints. They actually paid me more money than they initially offered.

This is a great and honest company This is a great and honest company. I have used them twice and each time the experience has been excellent. They were fair with their assessment of my phone and the process was so easy. I highly recommend them.

Total sham, in my opinion not a reputable company Total sham, I would stay away. Did not honor online price. After I sent the iPhone 14 Pro was contacted and offered $352 instead of the quoted price $607. I was told there were "heavy" scratches on the phone. The phone has never been used without a case. I produced pictures of the phone before it was sent in and the online quote for the $607. More excuses were emailed and they kept trying to negotiate on the price. Regardless, I had no faith in them and requested the phone be returned. Finally, after weeks the phone was returned but without the original box and accessories. Horrible experience and I would not trust them.

Buy Back Boss really took care of me Buy Back Boss really took care of me! Not only was there upfront quote more than I anticipated but the actual amount that was deposited into my checking account was significantly more than I expected! Who does that in today’s day and age…….NOBODY They followed up with a sincere customer service letter and have been very very easy to communicate with. I’m usually very Leary of these types of companies but this time around for me personally was an exception to my rule!

Great Customer Service and Good Rates After using Buyback Boss a couple of times, I would definitely use them again when I have another device to sell. Their rates are very fair and are a bit better than others I researched, and the customer service is very responsive. I gave 4 stars instead of 5 because it took ~10 days for my payment to be processed (after I sent an email to find out what the status was) even though the website says payment will be sent within 5-7 days. But, once I reached out, I was paid immediately and the payment process was simple. Overall, my experience with BuyBack boss was very positive.