DENNIS
GBEasy, hassle free, and great follow up. Easy, hassle free transaction. The price I was quoted was the amount I received. You fill out a quick, simple questionnaire and get a quote for your device. Once accepted, they sent a shipping label and off it went. Buyback Boss followed up by giving updates every step of the way.
Mitch
GBI really appreciated the honesty of… I really appreciated the honesty of Buyback Boss in valuing my iPad higher than I originally estimated. And I also appreciated the prompt issuance of the payment to me. I will use them again and will recommend to others.
Chassity Mccrea
GBThey got back to me in a timely manner… They got back to me in a timely manner and the customer service is great. I didn’t agree with my offer once they received my phones and they were more than happy to explain why and add photos. Very trustworthy and fair. I also love supporting small business over big corporate companies. I hope this company can continue to provide excellent service. Thanks so much! I’m able to have a week of groceries now :)
Consumer
GBI was quoted $350 for my two iPhones I was quoted $350 for my two iPhones. The submission process was easy however Buyback Boss lowered my offer to $112 total, claiming battery issues with both phones and a cracked lens on one. I never had any issues with the phones. I declined their offer and they raised it to $185. I declined again and they raised it to $199. I again declined and they returned the phones. I subsequently traded them into Apple and they paid me the full quoted price of $375. The company was very responsive and quickly returned my phones so I’m giving them 3 stars despite not using them.
Lynne Howell
GBUPDATE FOR : Was offered less than half of the… Was offered less than half of the original estimate. They claimed it had light scratches (I beg to differ) but enough to half the offer? I stupidly accepted the low ball amount because I didn’t want the hassle of having it returned to me. When my payment came in, they deducted an additional fee. WTH? UPDATE: I was contacted by BuyBackBoss with an apology and an offer for some additional compensation for my phone. Much more in line with what other companies were originally offering. I appreciated the lengthy explanation I was given. They do seem to care about pleasing their customers.