William Anderson
GBTotal sham, in my opinion not a reputable company Total sham, I would stay away. Did not honor online price. After I sent the iPhone 14 Pro was contacted and offered $352 instead of the quoted price $607. I was told there were "heavy" scratches on the phone. The phone has never been used without a case. I produced pictures of the phone before it was sent in and the online quote for the $607. More excuses were emailed and they kept trying to negotiate on the price. Regardless, I had no faith in them and requested the phone be returned. Finally, after weeks the phone was returned but without the original box and accessories. Horrible experience and I would not trust them.
Jelann M
GBI sent in my Google Pixel 6a I sent in my Google Pixel 6a in flawless condition. Had the phone since in a case since day 1 which was August of 2023. I get an email telling me that there are light yet noticeable scratches on the screen. How is that possible when I had a screen protector on it until I took it off just before I sent the phone to them. Then they lowball me by just under half of the original quote. I double/triple checked that screen & not 1 scratch was on there. From what I'm reading from other reviews, this isn't an isolated incident
J J
GBGreat business! Buyback made the process for selling my iPhone super easy. Payment was made very fast. I had zero complaints. They actually paid me more money than they initially offered.
Chassity Mccrea
GBThey got back to me in a timely manner… They got back to me in a timely manner and the customer service is great. I didn’t agree with my offer once they received my phones and they were more than happy to explain why and add photos. Very trustworthy and fair. I also love supporting small business over big corporate companies. I hope this company can continue to provide excellent service. Thanks so much! I’m able to have a week of groceries now :)
Consumer
GBI was quoted $350 for my two iPhones I was quoted $350 for my two iPhones. The submission process was easy however Buyback Boss lowered my offer to $112 total, claiming battery issues with both phones and a cracked lens on one. I never had any issues with the phones. I declined their offer and they raised it to $185. I declined again and they raised it to $199. I again declined and they returned the phones. I subsequently traded them into Apple and they paid me the full quoted price of $375. The company was very responsive and quickly returned my phones so I’m giving them 3 stars despite not using them.