They got back to me in a timely manner… They got back to me in a timely manner and the customer service is great. I didn’t agree with my offer once they received my phones and they were more than happy to explain why and add photos. Very trustworthy and fair. I also love supporting small business over big corporate companies. I hope this company can continue to provide excellent service. Thanks so much! I’m able to have a week of groceries now :)

I sent in my Google Pixel 6a I sent in my Google Pixel 6a in flawless condition. Had the phone since in a case since day 1 which was August of 2023. I get an email telling me that there are light yet noticeable scratches on the screen. How is that possible when I had a screen protector on it until I took it off just before I sent the phone to them. Then they lowball me by just under half of the original quote. I double/triple checked that screen & not 1 scratch was on there. From what I'm reading from other reviews, this isn't an isolated incident

Your best option to sell defvices I’ve been selling used Apple devices for years. I started using Gazelle as many people do but found smaller business often give better pricing. I tried using a smaller firm for a few years. Trade in values were better but customer services wasn’t great. I’d send the device and not hear for weeks. Once they lost my device. So I tried BuyBackBoss and was pleasantly surprised. I’ve been using them exclusively since. They offer the better trade-ins but have excellent customer service. They communicate with you the whole way so you know exactly where you are. Sometimes the trade is lower is my device is not as good as I thought but sometimes its higher if I was too “harsh” in my own assessment. Very fair.

Excellent service Having looked at Trustpilot before choosing Buyback Boss (BB), I can wholeheartedly support the excellent reviews. BB made the whole transaction easy and communicated via email and text each step of the way. To my surprise and pleasure, the actual payback was higher than they quoted. BB could have easily paid just the quote and I would not have known the difference. Clearly this is an ethical and sound business at all stages. Thank you Buyback Boss!

The trade in process was easy The trade in process was easy. Where I got a pre paid label and they evaluated my device within couple days and deposited money via bank transfer. They are definitely trustworthy and I will consider them again for any trade ins I have in the future.