Consumer
GBI was quoted $350 for my two iPhones I was quoted $350 for my two iPhones. The submission process was easy however Buyback Boss lowered my offer to $112 total, claiming battery issues with both phones and a cracked lens on one. I never had any issues with the phones. I declined their offer and they raised it to $185. I declined again and they raised it to $199. I again declined and they returned the phones. I subsequently traded them into Apple and they paid me the full quoted price of $375. The company was very responsive and quickly returned my phones so I’m giving them 3 stars despite not using them.
M D
GBBuy Back Boss really took care of me Buy Back Boss really took care of me! Not only was there upfront quote more than I anticipated but the actual amount that was deposited into my checking account was significantly more than I expected! Who does that in today’s day and age…….NOBODY They followed up with a sincere customer service letter and have been very very easy to communicate with. I’m usually very Leary of these types of companies but this time around for me personally was an exception to my rule!
DS
GBYour best option to sell defvices I’ve been selling used Apple devices for years. I started using Gazelle as many people do but found smaller business often give better pricing. I tried using a smaller firm for a few years. Trade in values were better but customer services wasn’t great. I’d send the device and not hear for weeks. Once they lost my device. So I tried BuyBackBoss and was pleasantly surprised. I’ve been using them exclusively since. They offer the better trade-ins but have excellent customer service. They communicate with you the whole way so you know exactly where you are. Sometimes the trade is lower is my device is not as good as I thought but sometimes its higher if I was too “harsh” in my own assessment. Very fair.
Chris Kramer
GBGreat company Great company, honest, timely, seamless. Have used them before and will use them again.
F Barton Evans
GBExcellent service Having looked at Trustpilot before choosing Buyback Boss (BB), I can wholeheartedly support the excellent reviews. BB made the whole transaction easy and communicated via email and text each step of the way. To my surprise and pleasure, the actual payback was higher than they quoted. BB could have easily paid just the quote and I would not have known the difference. Clearly this is an ethical and sound business at all stages. Thank you Buyback Boss!