Chris Kramer
GBGreat company Great company, honest, timely, seamless. Have used them before and will use them again.
Jelann M
GBI sent in my Google Pixel 6a I sent in my Google Pixel 6a in flawless condition. Had the phone since in a case since day 1 which was August of 2023. I get an email telling me that there are light yet noticeable scratches on the screen. How is that possible when I had a screen protector on it until I took it off just before I sent the phone to them. Then they lowball me by just under half of the original quote. I double/triple checked that screen & not 1 scratch was on there. From what I'm reading from other reviews, this isn't an isolated incident
Vishnu
GBHighest buy back value with a personal touch… They are the best in buy back value when compared multiple other companies. In my case by mistake I sent out locked phone and when I wanted the phone back to unlock it they sent the phone back free of cost. I really liked the way they are doing business.
June
GBGreat Customer Service and Good Rates After using Buyback Boss a couple of times, I would definitely use them again when I have another device to sell. Their rates are very fair and are a bit better than others I researched, and the customer service is very responsive. I gave 4 stars instead of 5 because it took ~10 days for my payment to be processed (after I sent an email to find out what the status was) even though the website says payment will be sent within 5-7 days. But, once I reached out, I was paid immediately and the payment process was simple. Overall, my experience with BuyBack boss was very positive.
Consumer
GBI was quoted $350 for my two iPhones I was quoted $350 for my two iPhones. The submission process was easy however Buyback Boss lowered my offer to $112 total, claiming battery issues with both phones and a cracked lens on one. I never had any issues with the phones. I declined their offer and they raised it to $185. I declined again and they raised it to $199. I again declined and they returned the phones. I subsequently traded them into Apple and they paid me the full quoted price of $375. The company was very responsive and quickly returned my phones so I’m giving them 3 stars despite not using them.