Super Fast and Honest Service I went online to receive a quote for an iPad Air 4. The quote was the best of several I received. I also got a bonus offer making it irresistible. I received my shipping label via email, packed it up and sent it off. In several days I was notified that the inspection was complete and matched my description and that a deposit would be made by that evening. It was the fastest, simplest trade in transaction i have ever done. And the communication was outstanding. They even followed up to make sure all went well with the deposit. I would highly recommend Buyback Boss for any electronic sales you have!!

Total sham, in my opinion not a reputable company Total sham, I would stay away. Did not honor online price. After I sent the iPhone 14 Pro was contacted and offered $352 instead of the quoted price $607. I was told there were "heavy" scratches on the phone. The phone has never been used without a case. I produced pictures of the phone before it was sent in and the online quote for the $607. More excuses were emailed and they kept trying to negotiate on the price. Regardless, I had no faith in them and requested the phone be returned. Finally, after weeks the phone was returned but without the original box and accessories. Horrible experience and I would not trust them.

Great Customer Service and Good Rates After using Buyback Boss a couple of times, I would definitely use them again when I have another device to sell. Their rates are very fair and are a bit better than others I researched, and the customer service is very responsive. I gave 4 stars instead of 5 because it took ~10 days for my payment to be processed (after I sent an email to find out what the status was) even though the website says payment will be sent within 5-7 days. But, once I reached out, I was paid immediately and the payment process was simple. Overall, my experience with BuyBack boss was very positive.

Buy Back Boss really took care of me Buy Back Boss really took care of me! Not only was there upfront quote more than I anticipated but the actual amount that was deposited into my checking account was significantly more than I expected! Who does that in today’s day and age…….NOBODY They followed up with a sincere customer service letter and have been very very easy to communicate with. I’m usually very Leary of these types of companies but this time around for me personally was an exception to my rule!

I really appreciated the honesty of… I really appreciated the honesty of Buyback Boss in valuing my iPad higher than I originally estimated. And I also appreciated the prompt issuance of the payment to me. I will use them again and will recommend to others.