CHRIS CAMPBELL
GBSuper Fast and Honest Service I went online to receive a quote for an iPad Air 4. The quote was the best of several I received. I also got a bonus offer making it irresistible. I received my shipping label via email, packed it up and sent it off. In several days I was notified that the inspection was complete and matched my description and that a deposit would be made by that evening. It was the fastest, simplest trade in transaction i have ever done. And the communication was outstanding. They even followed up to make sure all went well with the deposit. I would highly recommend Buyback Boss for any electronic sales you have!!
F Barton Evans
GBExcellent service Having looked at Trustpilot before choosing Buyback Boss (BB), I can wholeheartedly support the excellent reviews. BB made the whole transaction easy and communicated via email and text each step of the way. To my surprise and pleasure, the actual payback was higher than they quoted. BB could have easily paid just the quote and I would not have known the difference. Clearly this is an ethical and sound business at all stages. Thank you Buyback Boss!
DENNIS
GBEasy, hassle free, and great follow up. Easy, hassle free transaction. The price I was quoted was the amount I received. You fill out a quick, simple questionnaire and get a quote for your device. Once accepted, they sent a shipping label and off it went. Buyback Boss followed up by giving updates every step of the way.
Lynne Howell
GBUPDATE FOR : Was offered less than half of the… Was offered less than half of the original estimate. They claimed it had light scratches (I beg to differ) but enough to half the offer? I stupidly accepted the low ball amount because I didn’t want the hassle of having it returned to me. When my payment came in, they deducted an additional fee. WTH? UPDATE: I was contacted by BuyBackBoss with an apology and an offer for some additional compensation for my phone. Much more in line with what other companies were originally offering. I appreciated the lengthy explanation I was given. They do seem to care about pleasing their customers.
June
GBGreat Customer Service and Good Rates After using Buyback Boss a couple of times, I would definitely use them again when I have another device to sell. Their rates are very fair and are a bit better than others I researched, and the customer service is very responsive. I gave 4 stars instead of 5 because it took ~10 days for my payment to be processed (after I sent an email to find out what the status was) even though the website says payment will be sent within 5-7 days. But, once I reached out, I was paid immediately and the payment process was simple. Overall, my experience with BuyBack boss was very positive.