The air purifier itself seems great but... The air purifier itself seems great: very quiet and so far, effective. However, there were no aromatherapy pods included as described in the accompanying material. I checked to see if they were available online and found that they were hard to find and quite expensive. Therefore, I feel I was overcharged for this item.

I am happy with Venta I am happy with the product. This makes the fourth airwasher. The ordering process was quick and easy. Delivery time and updates were great as well.

Terrible Quality Control I ordered the black LW25 Comfort plus, it arrived quickly but when I opened it and tried it for the first time it leaked from the bottom. Support seemed to know of the issue and the only good experience I've had so far with this company was how quickly the lady helped me on the phone. So I finally get my replacement and it's the wrong color(white) and wrong model(regular LW25). Still currently waiting for my 2nd replacement, at least I got my refund after 20 days...

Order didn’t arrive - but all is well! My order didn't arrive because they do not deliver to PO boxes, which I either missed or wasn't alerted to when I placed my order. All was explained and tips were given for a more satisfying outcome. Emails were prompt, kind, and professional.

a happy customer for 25 plus years Just purchased a VentaWasher as a housewarming gift for friends. Why? Because I have used one (or more) for over 25 years and can't imagine a winter without this appliance! Excellent engineering means they will last a LONG time and when something does wear out, replacement parts are available, so you aren't throwing the whole unit out and starting over.