Warehouse IssuesAlthough we were able to get the items Although we were able to get the items, it was a bit unsettling that we have to wait two weeks before it ships out and then 'x' amount of time to get to us, because of 'warehouse issues'..

USB to DB9 Fairly easy account set up once I was able to get through the Captcha pic not showing up for me to authenticate. Easy ordering process.

Bad website. Bad checkout experience. The fact that you are an IT equipment provider and you can't upgrade your systems without wiping out everyone's password is sad. Then, the password change process was confusing since I am constantly prompted to change the password, which I did a few times before realizing that it was changed and I was already signed into my account. Very unintuitive. Then I made a Paypal purchase, went through the motions and ended up back at the start and had to go through the motions again. You have the worst checkout process I've ever seen and your shipping prices are ridiculous for a 1 ft piece of wire.

An Excellent purchasing experience Your website makes ordering very easy, straight-forward & intuitive. Though I've not yet received the product (I just placed the order), the price and apparent quality made it the best choice I found. Combined with your being a U.S. company, all factors have so far made this an excellent purchasing experience!

I would like an easier way to estimate… I would like an easier way to estimate shipping charges, so I know if is worthwhile to either check out, or add more items to my order to achieve free shipping. Also, two items I wanted have been discontinued. This is always disappointing. I needed both a male stereo to female mono, and male mono to female stereo adapter, but only the first item was available. I also was looking for a 1.5 foot 4-position 3.5mm cable, but the shortest you had was 3 feet.