Bad website. Bad checkout experience. The fact that you are an IT equipment provider and you can't upgrade your systems without wiping out everyone's password is sad. Then, the password change process was confusing since I am constantly prompted to change the password, which I did a few times before realizing that it was changed and I was already signed into my account. Very unintuitive. Then I made a Paypal purchase, went through the motions and ended up back at the start and had to go through the motions again. You have the worst checkout process I've ever seen and your shipping prices are ridiculous for a 1 ft piece of wire.

Finally a site with detailed… Finally a site with detailed descriptions and clear pictures. I'm an older person, not to techy. I actually could see the product I needed and read the easy to understand description. So very helpful. Thank you

Website is easy to use Website is easy to use. Account registration and tax exempt application was so fast. Items are easy to search, locate, and descriptions are accurate with photos. No need to request support as the order process is simple and easy.

Changes to the website Changes to the website Ever since the update, it has been inconvenient in check out. It would be great if you allowed an additional line for a PO # or release # like the previous site had so I do not have to edit the address every time I order.

USB to DB9 Fairly easy account set up once I was able to get through the Captcha pic not showing up for me to authenticate. Easy ordering process.