Did not keep shipping promise. I placed my order on November 24th around 12:30pm EST and paid for 2-day shipping. It says in the email that all orders placed before 2pm EST will ship same day. My order did not ship until November 27th and arrived November 29th. I emailed and asked if I could receive a refund on the shipping cost since I paid for 2-day shipping and ordered early enough for it to be shipped same day, but it was not, and I have not received any communication back.

I had a technical issue and the owner… I had a technical issue and the owner Matthew returned my call and found an immediate solution! Amazing old fashioned and honest service without any headache. Matthew and his team shipped my order immediately and I am very pleased to use this business and recommend to others. Joseph Outer Cape Home Watch Provincetown MA

Right on service Service was fast and easy. The part was slightly ill fitting though it was an exact model match number match. Did some minor widening mod of the opening for part to fit through…easy for me but not so for folks without proper tools This is the manufacturer fault though.

Positive purchasing experience. The part we ordered came in a very reasonable time. It was exactly as picture and made installation seamless. The shipping fee was also very reasonable as was the price of the replacement part. Would definitely order from this company again.

Quick shipping & saved me $$$ The part that I needed was shipped out quickly and was quite a bit cheaper than other suppliers that I shopped around at.