Deborah Bennett
GBSatisfied I received the part in a timely manner, unfortunately it was not the part we needed and the one I do was out of stock. Just hoping to get one before winter. A year without hot water is disheartening but I'm keeping the faith with direct brand.
B McN
GBCorrect part number, but wrong mounting flange. I ordered the exact part number that is listed in the Lopi Deerfield manual which apparently is the same as the Lopi AGP; however, the mounting brackets are apparently different and so I had to use an angle grinder to cut it to fit. Since I wasn’t home I couldn’t verify that the part looked different when I ordered. Besides that, part works as it should and my pellet stove is back up and running. Easy fix if you have the correct tools, but I shouldn’t have had to do that.
Larry Oates
GBI want to thank you for your quick… I want to thank you for your quick response and shipping. Received my Booster pressure pump in 2days. Awesome service. Other suppliers required several weeks delivery even if it was in stock. I highly recommend your company, product and service. Thanks again so much for your quick response. Larry
JAMES JACQUES
GBGreat parts better customer service I needed the part overnight, but FedEx failed to accomplish this goal. I called direct brand and they were quick to resolve my problems by refunding my shipping costs. When the part arrived it was much more robust than the original part I pulled out and my water heater fired right up. Shop with these guys with confidence.
tuesday gelo
GBthe part fit ok would of liked a email… the part fit ok would of liked a email when it would be delivered not knowing seems like it took alittle bit to come but over all happy with the part