
Lance Riley
USHighly recommend Got the oem number off my failed blower and they had the exact replacement at about half the price of some other places. Needed it asap so went with the next day option and it arrived just as planned. Installed and running again made easy with the right part

JAMES JACQUES
USGreat parts better customer service I needed the part overnight, but FedEx failed to accomplish this goal. I called direct brand and they were quick to resolve my problems by refunding my shipping costs. When the part arrived it was much more robust than the original part I pulled out and my water heater fired right up. Shop with these guys with confidence.

brett
USI was expecting to pay an arm and leg… I was expecting to pay an arm and leg for OEM parts but was pleasantly surprised to find them here for less and delivered fast. I was able to get my customers stove up and running for far less than replacing the stove.

Andres Rosas
USShipping Problems The form to order was made easy and fast. unfortunately I paid an extra $ 14.88 for my order to arrive in 2 days. this did not happen. My order was from August 4 and I received my order until August 11. I understand that these are difficult times due to the pandemic. But they should not offer the 2-day express service if you are having shipping problems. Thanks to customer service for sending a refund for the extra shipping charge.

Bryan Peiffer
USThe ignited/flame sensor was exactly as… The ignited/flame sensor was exactly as promised. It fit perfect installed easily. The price was about 60 percent of what other companies were asking. Shipping was reasonable and it arrived very quickly. I will purchase from DB again.