Just recently received this phone Just recently received this phone, everything checks out but a couple of things. First thing I noticed was dirt/ debris in every crevice, I would have thought the place would have air dusted this before sending out as “very good”. A couple minor blemishes on the outer screen and deep cut in center of screen as well but hardly noticeable. One thing though the speakers sound disoriented. Sometimes my sound gets higher then lower only when sounds on and using phone.

"Pristine" phone with minimum battery life I paid extra for a phone in "Pristine" condition. This did not apparently translate to the components of the phone as it came with only 85% battery life, the bare minimum they deliver without replacing the battery. This is a problem as the 2400 battery is already small for today's power demands. Neither of the phone numbers for customer service work and do not allow you to hold or wait. They just drop the call. To be fair, I did send an email ~24 hours ago and am waiting for a response from Loop. I will update my rating if my experience improves. **UPDATE : Updating review to 4 stars. After a few weeks of back-and forth, their CS did eventually work to find a replacement with better battery life. The exchange went well and I am happy with the new unit.

Refurb was basically open-box, with AppleCare I bought a iPhone 13 mini in excellent condition and it arrived beautifully with an original apple packed cable and 11 months of applecare already paid for. Fantastic deal, quick shipping. (I really appreciate that loop commits to using OEM parts, as some other marketplaces can be more unpredictable.)

My first delivery from Loop Mobile and a 5 Star Feeling! After dealing with other online retailers, Loop Mobile has shown service that I have not seen in any other company in recent times. A company that returns calls, accepts responsibility, delivers a valuable product timely and a great customer experience! I love my new watch!!! Thank You!

IPhone 13 case cover I ordered an IPhone 13 case cover 5 days ago and received it on time in an original sealed Apple box. The pomelo color is magnificent and the quality is perfect. It’s exactly what I wanted and saw at Apple store for a lot less expensive. I will highly recommend Loop Mobile to my friends and family. Looking forward to more purchases in the future. Thank you LoopMobile! 👏 👏