Kathleen
AEExcellent service Very good service. This was first time using and I was very cautious about sending in my phones to an online service. Sebastian answered all my questions and put me at ease. Their service is exactly as advertised.
MT
USEasy and fair This process was clear and fair. Despite the possibility of delays due to the release of the new IPhone 13, the turnaround time was reasonable and faster than anticipated. I will be sending them my current phone the next time I upgrade. Thank you.
Alex
USOverall great experience - long delay in payout The overall experience was great. However, I deduct 1 star because the whole process took almost 2 weeks. BuyBack Engineer advertises with "payout the same day we receive the phone". In my case, it took approximately a week between my phone being delivered to BuyBack Engineer and the money being sent to me. I understand that with the release of the new iPhone, this company might be overwhelmed. But then don't promise something you cannot fulfill.
Anna
USOutstanding buyback experience The process of selling my iPhone to BuyBack Engineer was exactly as promised: swift, efficient and fair. I was provided a label for shipping, given regular updates on the progress of my submission, and paid all in under ten days. Will recommend highly to one and all.
Clare
USSeamless and efficient process! BuyBack Engineer was seamless and super fast! Got a great deal for my old iPhone and the process to exchange was so easy. I received payment within an hour of my device being delivered. Would 100% recommend this service/use them again!