Top customer service from Shannon After having some issues registering my Classic FX 90, I got through to Shannon after being transferred from homeserve. Top customer service from Shannon which is hard to come by nowadays, she was helpful,efficient and professional. Thanks again.

Faulty oven, slow customer service. Seriously regretting paying a premium for Rangemaster I bought my oven in October 2023. I've had issues with it since day one; the oven leaks liquid when cooking and the fan blade is faulty causing an horrendous vibrating noise. I've spent several hours on the live chat service with Rangemaster, I've found the customer service to be slow and inadequate. I was eventually passed onto Top Freeze, a repair service who came to fix my oven by replacing the fan. They turned up and started taking the oven apart, only to find that they did not have the right part for this oven. It's been a month now since Top Freeze visited, and my oven still has not been properly repaired. I've been left with an oven that I cannot use the fan setting on. I don't quite know why a brand new Rangemaster oven needs a new fan blade installed, but for now I'm seriously regretting paying a premium for the Rangemaster brand.

Quick solution for mismatching handles We received mismatching handles with our rangemaster cooker. Within 5 minutes on the live chat they offered to send new handles out. Very easy and much appreciated, great job.

Really good customer service! Really good customer service! Jade was very quick to assess the situation and resolve in a timely manner. thank you!

purchased a kettle 9 months ago the… purchased a kettle 9 months ago the metal label is coming off , been told by rangemaster its wear and tear ( no picture requested by them so the have no idea what fault looks like.) i expect better from a company like this and staff were not helpful at all. Answer was sent you email it states wear and tear reply to email if your not happy. Wow great customer service