Replacement Sink plug I contacted Rangemaster as my sink plug had broken. Sink had been installed 14 months previously but kitchen fitters did not pass on guarantee details. Problems sorted immediately via email with Jade and she immediately replied and sent me a replacement. V impressed with after sales service.

Top customer service from Shannon After having some issues registering my Classic FX 90, I got through to Shannon after being transferred from homeserve. Top customer service from Shannon which is hard to come by nowadays, she was helpful,efficient and professional. Thanks again.

5 stars given for excellent customer service 5 stars given for excellent customer service by Shannon who arranged for the replacement of my rangemaster fridge freezer which had broken whilst under warranty and couldn't be repaired by the engineer. My model of fridge freezer wasn't available so she arranged for an upgrade to a newer model. Very happy customer.

Quick solution for mismatching handles We received mismatching handles with our rangemaster cooker. Within 5 minutes on the live chat they offered to send new handles out. Very easy and much appreciated, great job.

Outstanding service I had reason to call Rangemaster this afternoon for advice and confirmation of a part number for our fridge freezer. I had the pleasure of speaking with Shannon who was able to explain what I needed to do with regard to correcting a warning light whilst also directing me to the appropriate replacement water filter. I am indebted to her for help, affable manner and genuine enthusiasm to assist. What a refreshing experience to be looked after by someone who actually cared and well done to Rangemaster for building within their staff of a sense of ownership. Fantastic.