purchased a kettle 9 months ago the… purchased a kettle 9 months ago the metal label is coming off , been told by rangemaster its wear and tear ( no picture requested by them so the have no idea what fault looks like.) i expect better from a company like this and staff were not helpful at all. Answer was sent you email it states wear and tear reply to email if your not happy. Wow great customer service

Customer service with Jade C was amazing I called Rangemaster customer service as I needed the serial number for the cooker at my uncles. As my uncles away, he asked me to organise repair. I eventually was transferred to Jade C. from customer service, she was absolutely amazing. As Im only visiting London from Australia and am not familiar how things work here Jade C. really helped me. She went above and beyond to try help me locate the serial number. Even though we weren't able to locate it, she gave me other solutions to help me with my issue. Thank you Jade C.. you are amazing!

Product and warranty issues I recently purchased a Rangemaster Fridge Freezer and encountered issues with the warranty and the unit itself. I initially spoke with Charley, who, without prompting escalated the issues to her manager. I then spoke with Shannon who advised me of the options open to me and a way forward to resolve the issues. Both were very professional, polite, knowledgable and courteous to my dilemma. A very worthwhile encounter cant thank them, or Rangemaster enough.

Excellent Customer Service Terrible experience in February 2024 after ordering a Rangemaster Cooker through the Appliance People who knowingly went into liquidation when taking our money which was heartbreaking!! Rangemaster has agreed to honour the price we paid Appliance People which is fantastic news. What a brilliant company who look after their customers. Thank you Charley at Rangemaster for giving me the good news!!

Top customer service from Shannon After having some issues registering my Classic FX 90, I got through to Shannon after being transferred from homeserve. Top customer service from Shannon which is hard to come by nowadays, she was helpful,efficient and professional. Thanks again.