Pinar Sahin
AUCustomer service with Jade C was amazing I called Rangemaster customer service as I needed the serial number for the cooker at my uncles. As my uncles away, he asked me to organise repair. I eventually was transferred to Jade C. from customer service, she was absolutely amazing. As Im only visiting London from Australia and am not familiar how things work here Jade C. really helped me. She went above and beyond to try help me locate the serial number. Even though we weren't able to locate it, she gave me other solutions to help me with my issue. Thank you Jade C.. you are amazing!
LLOG OC
GBReally good customer service! Really good customer service! Jade was very quick to assess the situation and resolve in a timely manner. thank you!
Michael Kew
GBOutstanding service I had reason to call Rangemaster this afternoon for advice and confirmation of a part number for our fridge freezer. I had the pleasure of speaking with Shannon who was able to explain what I needed to do with regard to correcting a warning light whilst also directing me to the appropriate replacement water filter. I am indebted to her for help, affable manner and genuine enthusiasm to assist. What a refreshing experience to be looked after by someone who actually cared and well done to Rangemaster for building within their staff of a sense of ownership. Fantastic.
Colin Perrin
GBWrong coloured handles Cooker was delivered with wrong colour handles, spoke to Charley via email who sorted it out straight away. The process was very easy.
Susie
GB5 stars given for excellent customer service 5 stars given for excellent customer service by Shannon who arranged for the replacement of my rangemaster fridge freezer which had broken whilst under warranty and couldn't be repaired by the engineer. My model of fridge freezer wasn't available so she arranged for an upgrade to a newer model. Very happy customer.