I ordered the wrong lenses… poor customer support I ordered the wrong lenses - for Q2 instead of what I intended, Q3. I won’t get into the reasons for the confusion on the website, and I accept the blame for the mistaken order. But the lack of responsiveness to my emails is unacceptable. After an initial response that pointed out my error, there’s been no response to three subsequent emails asking about an exchange, and finally even asking for just a discount on a second pair of lenses. These lenses are useless to me since I have a Quest 3. I realize this company is a small startup, and as an entrepreneur I want to support such bc companies. But you won’t make it far in the market with this customer service.

Lenses that do their job Works fine, does its job at improving my eyesight and attaches securely to the headset. Not sure if these are the thinnest lenses around for the Quest Pro but they're perfectly adequate and non-obtrusive for me.

Excellent clear and precise lens that… Excellent clear and precise lens that fit perfectly to my metaquest 3. The only thing better is the outstanding customer service!

VR experience is way more comfortable. The lenses I ordered for both my Vive Cosmos Elite and PSVR2 arrived very quickly via expedited mail (DHL). I received notification that it arrived before VR Wave officially said it was shipped... but no matter. When I got them they snapped onto their respective headsets really easily and work a treat compared to the foggy mess that is my glasses. This is a great solution to wearing glasses underneath the headset as my frames would apply really annoying pressure over the nose bridge, nor do I have to try and fiddle with my glasses to get it in the right spot.

vision pro inserts although correctly… vision pro inserts although correctly manufactured and quickly delivered do not work in vision pro. Image is clear but you are forced by vision pro to go though eye setup every session and you see some refocusing artifacts every couple of minutes while using them. Very annoying. I guess if they could provide customer with the apple legit inserts QR experience could be equivalent. Dont recommend it. i sent email to their support before posting this feedback and unfortunately havent received any reply from them.