Friendly service Friendly and great service, fast and patience. Helpfull videos. They lissen to there customers needs and problems.

Per my earlier review Updated 4/1/24: Still nothing. Please let me know how best to connect. Thank you. UPDATED: Nope, nothing in trash or promotions. If you give me an email to contact you, I will do so, but no response to my emails to support at vr-wave.store Per my earlier review, I ordered lenses for the wrong headset (Quest 2 versus Quest 3). My bad. But ZERO response from the company. You'll see from my earlier review, they posted a reply saying they'd reach out, and... nothing.They posted here for all of you to see they responded, but have no intention of following up. Very, very poor customer service. Great idea and product, but this company will never make it. As a long time consumer product guy, it's just unfortunate to see this happen with a product you're pulling for.

Longer playing time. The blue light filter now allowed me to use the VR for longer periods of time without having some sort of headache or pain with the bright lights.

Not properly made, bad quality, find more... Your expensive lenses which I bought to give people an unpaid point of view revealed a lot for me to report to my followers. Such as the fact that bases don't stay on the quest 3 and keep popping off. I got Plano anti glare lenses and they actually cause more glare not to mention they fog up, but that's only if you can get them to stay on quest 3s rubber eye gaskets which they in no way designed to do. They're just jammed on. I wouldn't suggest these lenses to anyone and have reported my findings to the BBB, the DA and the DOJ. I'm GenX, your not tipping off the boomers anymore. Lots of businesses are gonna face accountability now. (UPDATE) See the prewritten response these people provided me with? That's their attitude and work ethic. I wish them the luck they'll need.

The left lens wobbels and no solution The left lens wobbels and thye don't bring a solution. Bed service when they make a mistake. Just a mail that they can do nothing at the moment 02-13-2024 After VR Wave contacted me, they delivered 2 new magnet holders under warranty. This solves the wobbling. I am very happy with the solution, which is why I have adjusted my response