Sent me the wrong peices in a part then… Sent me the wrong peices in a part then took almost 2 weeks to tell me they wanted the whole part back, I just sourced the correct pilot tubing for a valve from my local supply store. End result no credit issued and told me they couldn't help. Update: I ordered a ts style safety from you guys with 3/16 tubing and it was supposed to be 1/4 but it's ok fixed now thanks to Blodgett support and my local parts vendor.

Ordered a fan for my cooler Ordered a fan for my cooler. Only a fan motor was delivered with no fan blades included. I called and was told without a part number they couldn’t help me. I told them I wanted to return the unusable fan motor for a refund and asked for a return authorization number. I was told a return authorization would be sent to me by email. No email authorization was ever received. Won’t do business with this company ever again.

Ordering was easy, but customer service is not Ordering was incredibly easy, and the product arrived promptly. However, it's unfortunate that the appliance we purchased the part for completely broke down before I received it. I decided to email them regarding the refund process, but received no response. When I called, the line went straight to voicemail.

Mostly Satisfied Easy to order products. Will use again if needed. The one thing that needs to be addressed is I placed an order for 2 motors. Only received one. I received no notification as to why I only received one. I had to call. I was informed it was not a back order and would receive an email regarding status. Didn' receive email and had to make another call. Finally got email stating that the 2nd motor would be deilivered Saturday. I was not happy! I should have been informed the day I placed my order that one motor would be delayed!

In stock and quick delivery! We had a local company come in and diagnose our oven and were told that it needed an ignition module. We were told that it would be 2-6 weeks before they could get one and the part itself would be close to $400. I found the ignition module on a Thursday evening and had it overnighted at half the price. My husband put it in, saving us another $300. Thanks!