Gavin Saunders
GBReplaced an older unit that had a… Replaced an older unit that had a failed HD The new unit didn’t work properly until I used the new power supply even though it was the same voltage so wondering if my old unit just needs a new power supply Difficult to find the correct software and over complicated but it all works well now it’s set up
Mark Guillet
GBI bought the NVR system cameras they… I bought the NVR system cameras they have great clarity day and night vision. I investigated the company in regard to customer service and response times and answering the phone when you call. This was prior to actually purchasing the cameras. The company was very responsive. Unlike other companies who only have an email to contact them and you can't speak to a human over the phone. This is super important when assistance is needed.
Jeremy Dupree
GBHorrible company with terrible customer… Horrible company with terrible customer service. I just bought a 4k security flood light and now it won’t stay connected or record any video. It worked for a day and a half and now it is useless. I have contacted customer service several times and no one seems to know anything about the products or the app and they refuse to get a supervisor on the phone. Don’t not bother buying anything from Swann because it will not work and it will be a waste of your time and money. I wished I would have read more about this company before I bothered buying anything from them. I am so disappointed.
kane archer
NZThe system has multiple issues The system has multiple issues. Constantly freezes and the app is slow and laggy
customer Shasha
GBThe best App All great. Watching footage live while I’m in different country. Been using this system for almost two years now. I really loves this SWANN Security as make me feel secure.