Q Mcdaniels
GBI spoke with a customer service… I spoke with a customer service representative, who emailed me a UPS return label for a refund, I was told ship the item back with the UPS label.The issue is that the UPS return label was to a co worker address not Swann business address, I had to google the address on label it was to a home. I try to reach out to Swann all I get is hang up on the phone or blank emails, when I did speak to a Liz I was told it was glitch in their UPS shipping label. I’m out of $800, no equipment haven’t heard anything on the refund, the item return on 8 of April. I get a 7 to 14 business for return, I got duked out of my money. Bad customer service no answer don’t buy Swann product.
Carl Dickens Jr
GBIt only took a few minutes to find a… It only took a few minutes to find a replacement camera, & it was easy to order.
Domonique Latimer
GBThe easy set up and the notifications… The easy set up and the notifications are great. I just feel better having the system around 😌
Bob Morgan
GBDon’t recommend Camera are nice and easy to setup!! But they trap you to use their cloud system, I should be able record anytime using any system.. I don’t recommend them because of this,. I have other cameras that I can record,delete, and store data at my choice..
Greg
GBThe shopping online experience was… The shopping online experience was good and at first unsure DVR was going to work with existing PTZ cam but after unboxing and connecting cam was impressed with the user interface and ease of use.