kane archer
NZThe system has multiple issues The system has multiple issues. Constantly freezes and the app is slow and laggy
Q Mcdaniels
GBI spoke with a customer service… I spoke with a customer service representative, who emailed me a UPS return label for a refund, I was told ship the item back with the UPS label.The issue is that the UPS return label was to a co worker address not Swann business address, I had to google the address on label it was to a home. I try to reach out to Swann all I get is hang up on the phone or blank emails, when I did speak to a Liz I was told it was glitch in their UPS shipping label. I’m out of $800, no equipment haven’t heard anything on the refund, the item return on 8 of April. I get a 7 to 14 business for return, I got duked out of my money. Bad customer service no answer don’t buy Swann product.
Gavin Saunders
GBReplaced an older unit that had a… Replaced an older unit that had a failed HD The new unit didn’t work properly until I used the new power supply even though it was the same voltage so wondering if my old unit just needs a new power supply Difficult to find the correct software and over complicated but it all works well now it’s set up
Adrian O'Brien
CABest Quality picture on our 4k TV Best Quality picture on our 4k TV. Will be hooking up two more cameras next month.
Mark Guillet
GBI bought the NVR system cameras they… I bought the NVR system cameras they have great clarity day and night vision. I investigated the company in regard to customer service and response times and answering the phone when you call. This was prior to actually purchasing the cameras. The company was very responsive. Unlike other companies who only have an email to contact them and you can't speak to a human over the phone. This is super important when assistance is needed.