kane archer
NZThe system has multiple issues The system has multiple issues. Constantly freezes and the app is slow and laggy
Bob Morgan
GBDon’t recommend Camera are nice and easy to setup!! But they trap you to use their cloud system, I should be able record anytime using any system.. I don’t recommend them because of this,. I have other cameras that I can record,delete, and store data at my choice..
Gavin Saunders
GBReplaced an older unit that had a… Replaced an older unit that had a failed HD The new unit didn’t work properly until I used the new power supply even though it was the same voltage so wondering if my old unit just needs a new power supply Difficult to find the correct software and over complicated but it all works well now it’s set up
Q Mcdaniels
GBI spoke with a customer service… I spoke with a customer service representative, who emailed me a UPS return label for a refund, I was told ship the item back with the UPS label.The issue is that the UPS return label was to a co worker address not Swann business address, I had to google the address on label it was to a home. I try to reach out to Swann all I get is hang up on the phone or blank emails, when I did speak to a Liz I was told it was glitch in their UPS shipping label. I’m out of $800, no equipment haven’t heard anything on the refund, the item return on 8 of April. I get a 7 to 14 business for return, I got duked out of my money. Bad customer service no answer don’t buy Swann product.
Carl Dickens Jr
GBIt only took a few minutes to find a… It only took a few minutes to find a replacement camera, & it was easy to order.