Q Mcdaniels
GBI spoke with a customer service… I spoke with a customer service representative, who emailed me a UPS return label for a refund, I was told ship the item back with the UPS label.The issue is that the UPS return label was to a co worker address not Swann business address, I had to google the address on label it was to a home. I try to reach out to Swann all I get is hang up on the phone or blank emails, when I did speak to a Liz I was told it was glitch in their UPS shipping label. I’m out of $800, no equipment haven’t heard anything on the refund, the item return on 8 of April. I get a 7 to 14 business for return, I got duked out of my money. Bad customer service no answer don’t buy Swann product.
Mark Guillet
GBI bought the NVR system cameras they… I bought the NVR system cameras they have great clarity day and night vision. I investigated the company in regard to customer service and response times and answering the phone when you call. This was prior to actually purchasing the cameras. The company was very responsive. Unlike other companies who only have an email to contact them and you can't speak to a human over the phone. This is super important when assistance is needed.
Bob Morgan
GBDon’t recommend Camera are nice and easy to setup!! But they trap you to use their cloud system, I should be able record anytime using any system.. I don’t recommend them because of this,. I have other cameras that I can record,delete, and store data at my choice..
Eleazar Quiroz
GBLove all the features Love all the features, high quality play back recordings. Live feeds and updates really help me a lot to know who is at my business.
customer Shasha
GBThe best App All great. Watching footage live while I’m in different country. Been using this system for almost two years now. I really loves this SWANN Security as make me feel secure.