John May
GBA shaky start, a happy ending! Really enjoying my Swann cameras after a shaky start. Two of my new cameras were foggy, Swann arranged an expedited swap. Before I could get someone over to take down the bad cameras, the weather changed, and after several clear days, the foggy cameras cleared up and they are as clear as any of the other. Swann was more than ready to take back the bad cameras, I’m pleased that it didn’t come to that. Customer support through the whole ordeal was impeccable!
Stephanie Zammit
GBReview of 16 channel NVR with 8 cameras. Bought your 16 channel NVR with 8 cameras.and was amazed with the video clarity and ease of setting it up.I was easily able to view alerts on my phone 20 miles away from my home no problem. I would highly recommend this system to others.
Eleazar Quiroz
GBLove all the features Love all the features, high quality play back recordings. Live feeds and updates really help me a lot to know who is at my business.
Q Mcdaniels
GBI spoke with a customer service… I spoke with a customer service representative, who emailed me a UPS return label for a refund, I was told ship the item back with the UPS label.The issue is that the UPS return label was to a co worker address not Swann business address, I had to google the address on label it was to a home. I try to reach out to Swann all I get is hang up on the phone or blank emails, when I did speak to a Liz I was told it was glitch in their UPS shipping label. I’m out of $800, no equipment haven’t heard anything on the refund, the item return on 8 of April. I get a 7 to 14 business for return, I got duked out of my money. Bad customer service no answer don’t buy Swann product.
Paul Oehme
GBGood cctv idea Brought this to replace my current blink cameras. Haven't installed it yet but what I have seen went doing the pre setup by testing all the cameras the pictures are clear and good quality. Once I've installed the system I will add more about the product.