Having owned quite a few Soundcore… Having owned quite a few Soundcore wireless earbuds & headphones over the years, a pair I purchased from Amazon 6 months ago incurred a fault. I followed the online warranty return process & had great communication from their customer service team. I even called them up & got to speak to a human being within 2 minutes. On return of the headphones, they assessed the defect sent out a new pair within 2 weeks. About the best customer service I've ever received, and given this chatbot world, it was so reassuring to be able to deal with humans. 👏👏👏👏👏

I'm always so impressed by soundcore I'm always so impressed by soundcore. Their products are premium quality at such an affordable price. I have purchased the life pt2, life pt 3 earbuds, and now the q30 headphones. Keep doing what you do best soundcore.

Do not buy their products Do not buy their products Do not buy their products! I bought liberty 4, and right earbud stopped workong when tried to claim guarantee they said since I bought it on Ebay they can not do anything and more fun fact: when proceeding warranty steps they have option to claim purchases from Ebay!!! so they are good if they work as soon as they stop working they dont care about you!!!

Two star only for the quality of the… Two star only for the quality of the sound, the make is absolute rubbish. I bought the Soundcore Motion Boom Plus and it constantly drops the sound and starts playing the music very quietly so I'm having to reconnect constantly. A verry persistent problem which hasn't been resolved by any of the company's updates

I am enjoying my headphone upgrade I am enjoying my headphone upgrade. I love the noise cancelling feature and the sound quality is top notch. I was so excited to have a good quality headset, that I didn't expect the experience to get any better. Then, I started tweaking my devices and the experience has deeply impressed my ear-holes. I purchased the Q20 via Amazon so to my surprise, they have a legit website. Overall, I don't see the need to explore any other brand. It's an easy to use and good quality product.