worst customer service I wanted to have replacement eartips for my soundcore liberty 4 earbuds. After many messages I still received no solution for my request (#TNF932046295). It's a shame that I buy a product and a couple months after I cannot use it as they have no replacement eartips or they dont provide it. (They only sent me a link which is not working, on their EU website there is no replacement).

Sound core motion boom plus As soon as received the motion boom plus. It had connections issues with blue tooth. It's constantly cutting out every 30 seconds and I tried everything they said. As soon as I contacted them the trouble they put you through just to get a replacement or refund was crazy. I gave up worst quality speaker and customer experience. I regret buying this low quality speaker. Just give a refund it's not that hard. Advice stick to trusted brand audio equipment. Not worth the Hassel and the sound quality isn't that good. I prefer my Sony or JBL. Thanks

Great products / Better price. Great products / Better price. I have already purchased a few earbuds from them and I was never let down. Really good quality/price. Cannot fault them. Will continue to use.

Delivery companies (Evri and Amazon… Delivery companies (Evri and Amazon Logistics) returned my order back to sender, claiming I refused it. Big fat lie...sadly, I had to ask for a refund. Soundcore speakers are great, delivery companies not so much.

If 10 stars existed as a score, they’d get it!! I wish I could give this product and company 10 stars!! My initial delivery had a slight issue (through no one’s fault) and when I contacted customer service, I not only received a replacement without difficulty but also a follow up email to check all was well. So thoughtful in the modern age! The headphones themselves are fantastic! I’ve tried Apple, Bose and various others and I will never turn back from Soundcore now. Fantastic company!