Matt Gießen
DESoundcore BT headset Life Q30 good quality and service I bought a BT headset Life Q30. The delivery was fast. Afterwards I had contact with the support team. It helped me with my problems related to the noise cancelling in a quick and constructive manner. I'm very satisfied with the headset, quality and the support by the Anker team. Definitely I would buy again at Soundcore.
Holly Renko
GBExceptional customer service I seldom leave reviews. But this company exceptional customer service deserves to be shared. I’m very pleased how they handled my warranty claim for earbuds issue. They replied very fast. And even replied with reminders when I forgot to answer. And they sent me a replacement. Like I said - best customer service!!!!
Mag Levente
HUworst customer service I wanted to have replacement eartips for my soundcore liberty 4 earbuds. After many messages I still received no solution for my request (#TNF932046295). It's a shame that I buy a product and a couple months after I cannot use it as they have no replacement eartips or they dont provide it. (They only sent me a link which is not working, on their EU website there is no replacement).
scott holman
GBStarted off rough, but we got there in the end! I bought a pair of Liberty 4 earbuds from their uk.soundcore.com website. Evri failed to deliver the package 3 times, and said that I needed to contact the supplier. The initial email exchange with Soundcore was polite, but underwhelming. They said that I needed to wait 10 days for them to complete an investigate into the delivery issue with Evri. I explained that that is unacceptable. They said they'd send out a new delivery that would take 3 to 10 days. I thought they'd fobbed me off. A day later the first package arrived, but the contents had ben stolen. My earbuds had been replaced by a grubby old book. I've posted a bad review for Evri, and made a complaint. A couple of days later the product arrived. Yay! I've reduced to 4 stars (4.5 would be more appropriate) cos Soundcore should have offered a replacement first, and the comms were poor, but we got their in the end. The Liberty 4s are great by the way. This review is about the service not the earbuds. I've used and loved Anker and Soundcore products for a while and think they are well built and stylish. The Liberty 4s were cheaper on the Soundcore website than Amazon, which is odd.
ellis shaw
GBGreat mid-price range speakers I got the soundcore3 a few months ago, and its still going strong. Great choice for mid-price range speakers, especially since it out-performs my old shower speaker which was double the price! you can also daisy-chain the speakers together, so I'm even considering buying more to have a multi-room setup