worst customer service I wanted to have replacement eartips for my soundcore liberty 4 earbuds. After many messages I still received no solution for my request (#TNF932046295). It's a shame that I buy a product and a couple months after I cannot use it as they have no replacement eartips or they dont provide it. (They only sent me a link which is not working, on their EU website there is no replacement).

Two star only for the quality of the… Two star only for the quality of the sound, the make is absolute rubbish. I bought the Soundcore Motion Boom Plus and it constantly drops the sound and starts playing the music very quietly so I'm having to reconnect constantly. A verry persistent problem which hasn't been resolved by any of the company's updates

Simple and easy to follow link up. Simple and easy to follow link up instructions. Excellent sound, I can now follow my favourite radio programmes anywhere in my house. Clear sound. Only one slight downside : the marking of buttons which should be painted white against the black cover, as I have sometimes pressed the wrong button.

Delivery companies (Evri and Amazon… Delivery companies (Evri and Amazon Logistics) returned my order back to sender, claiming I refused it. Big fat lie...sadly, I had to ask for a refund. Soundcore speakers are great, delivery companies not so much.

Excellent service and product The earbuds I purchased were Soundcore Liberty Pro 4 and they are absolutely fantastic, great sound as if you have a cinema theatre connected to your ears. The sound is so clear, loud and crisp with zero distortion and very comfortable even after long hours of wear. After a few months the sound was like I'm listening to someone in a cave. I contacted soundcore and the customer service was superb, they immediately replaced them with a new pair and were so helpful. Pleased beyond belief for the excellent service, thank you so much. A company that's doing so well and producing excellent products I'm definitely looking forward to my next pair.