Pleasantly surprised by this lot Pleasantly surprised by this lot. 40 quid for headphones as an interim whilst I get my AirPods fixed and wondering now why I spent 200+ on those when the sound quality and battery life is so good on these. Recommend.

Having owned quite a few Soundcore… Having owned quite a few Soundcore wireless earbuds & headphones over the years, a pair I purchased from Amazon 6 months ago incurred a fault. I followed the online warranty return process & had great communication from their customer service team. I even called them up & got to speak to a human being within 2 minutes. On return of the headphones, they assessed the defect sent out a new pair within 2 weeks. About the best customer service I've ever received, and given this chatbot world, it was so reassuring to be able to deal with humans. 👏👏👏👏👏

Good products, outstanding aftersales Very good products, that seem to have huge pros and little cons. We are not far with every new product to reach something superior to any model far more expensive. The sound is often great, the soft is amazing, even if it disconnects sometimes, microphone depends on the models, anc is pretty good. But where Soundcore outshines everything is with their aftersales service. I am very surprised at reading some of the reviews here. I've been quite picky with them, sending back the device several times because of little kinks or defects, and they have been nothing but exceptional. They replaced then upgraded my device, were always there, replying fast, even when I would take 3 weeks to do so. I can't recommend them enough.

Exceptional customer service I seldom leave reviews. But this company exceptional customer service deserves to be shared. I’m very pleased how they handled my warranty claim for earbuds issue. They replied very fast. And even replied with reminders when I forgot to answer. And they sent me a replacement. Like I said - best customer service!!!!

Positive experience I have enjoyed Anker products for a few years. I recently purchased the Sleep A10 which I loved and have helped me sleep better. I noticed a problem with one bud turning off by itself. I contacted support they gave me some trouble shooting advice. The problem persisted. I contacted again and was in touch with Esther who told me they were sending me a new product They said it would come within 14 days but I received it 3 days later. I'm so impressed and grateful. Thank you