Exceptional customer service I seldom leave reviews. But this company exceptional customer service deserves to be shared. I’m very pleased how they handled my warranty claim for earbuds issue. They replied very fast. And even replied with reminders when I forgot to answer. And they sent me a replacement. Like I said - best customer service!!!!

Two star only for the quality of the… Two star only for the quality of the sound, the make is absolute rubbish. I bought the Soundcore Motion Boom Plus and it constantly drops the sound and starts playing the music very quietly so I'm having to reconnect constantly. A verry persistent problem which hasn't been resolved by any of the company's updates

Positive experience I have enjoyed Anker products for a few years. I recently purchased the Sleep A10 which I loved and have helped me sleep better. I noticed a problem with one bud turning off by itself. I contacted support they gave me some trouble shooting advice. The problem persisted. I contacted again and was in touch with Esther who told me they were sending me a new product They said it would come within 14 days but I received it 3 days later. I'm so impressed and grateful. Thank you

worst customer service I wanted to have replacement eartips for my soundcore liberty 4 earbuds. After many messages I still received no solution for my request (#TNF932046295). It's a shame that I buy a product and a couple months after I cannot use it as they have no replacement eartips or they dont provide it. (They only sent me a link which is not working, on their EU website there is no replacement).

Excellent service and product The earbuds I purchased were Soundcore Liberty Pro 4 and they are absolutely fantastic, great sound as if you have a cinema theatre connected to your ears. The sound is so clear, loud and crisp with zero distortion and very comfortable even after long hours of wear. After a few months the sound was like I'm listening to someone in a cave. I contacted soundcore and the customer service was superb, they immediately replaced them with a new pair and were so helpful. Pleased beyond belief for the excellent service, thank you so much. A company that's doing so well and producing excellent products I'm definitely looking forward to my next pair.