Positive experience I have enjoyed Anker products for a few years. I recently purchased the Sleep A10 which I loved and have helped me sleep better. I noticed a problem with one bud turning off by itself. I contacted support they gave me some trouble shooting advice. The problem persisted. I contacted again and was in touch with Esther who told me they were sending me a new product They said it would come within 14 days but I received it 3 days later. I'm so impressed and grateful. Thank you

Exceptional customer service I seldom leave reviews. But this company exceptional customer service deserves to be shared. I’m very pleased how they handled my warranty claim for earbuds issue. They replied very fast. And even replied with reminders when I forgot to answer. And they sent me a replacement. Like I said - best customer service!!!!

Having owned quite a few Soundcore… Having owned quite a few Soundcore wireless earbuds & headphones over the years, a pair I purchased from Amazon 6 months ago incurred a fault. I followed the online warranty return process & had great communication from their customer service team. I even called them up & got to speak to a human being within 2 minutes. On return of the headphones, they assessed the defect sent out a new pair within 2 weeks. About the best customer service I've ever received, and given this chatbot world, it was so reassuring to be able to deal with humans. 👏👏👏👏👏

I'm always so impressed by soundcore I'm always so impressed by soundcore. Their products are premium quality at such an affordable price. I have purchased the life pt2, life pt 3 earbuds, and now the q30 headphones. Keep doing what you do best soundcore.

I am enjoying my headphone upgrade I am enjoying my headphone upgrade. I love the noise cancelling feature and the sound quality is top notch. I was so excited to have a good quality headset, that I didn't expect the experience to get any better. Then, I started tweaking my devices and the experience has deeply impressed my ear-holes. I purchased the Q20 via Amazon so to my surprise, they have a legit website. Overall, I don't see the need to explore any other brand. It's an easy to use and good quality product.