Mr James Gamble
GBNo problems with the 2 x Soundcore… No problems with the 2 x Soundcore Mini3 I purchased. sadly my LG Smart Tv is not so smart and does not have the ability to synchronise with the Soundcore Speakers. The lip movement on the tv is seconds in front of the sound from the speakers and makes watching TV impossible. I ahve switched back to a single Mini 2 which brings the sound to be nearer my chair and reduce the need to look for the remote when sound volumes ( especially music) blares out from the TV followed by speech that I cannot hear !
Neil
GBHaving owned quite a few Soundcore… Having owned quite a few Soundcore wireless earbuds & headphones over the years, a pair I purchased from Amazon 6 months ago incurred a fault. I followed the online warranty return process & had great communication from their customer service team. I even called them up & got to speak to a human being within 2 minutes. On return of the headphones, they assessed the defect sent out a new pair within 2 weeks. About the best customer service I've ever received, and given this chatbot world, it was so reassuring to be able to deal with humans. 👏👏👏👏👏
Holly Renko
GBExceptional customer service I seldom leave reviews. But this company exceptional customer service deserves to be shared. I’m very pleased how they handled my warranty claim for earbuds issue. They replied very fast. And even replied with reminders when I forgot to answer. And they sent me a replacement. Like I said - best customer service!!!!
Dean
AUSound core motion boom plus As soon as received the motion boom plus. It had connections issues with blue tooth. It's constantly cutting out every 30 seconds and I tried everything they said. As soon as I contacted them the trouble they put you through just to get a replacement or refund was crazy. I gave up worst quality speaker and customer experience. I regret buying this low quality speaker. Just give a refund it's not that hard. Advice stick to trusted brand audio equipment. Not worth the Hassel and the sound quality isn't that good. I prefer my Sony or JBL. Thanks
Matt Gießen
DESoundcore BT headset Life Q30 good quality and service I bought a BT headset Life Q30. The delivery was fast. Afterwards I had contact with the support team. It helped me with my problems related to the noise cancelling in a quick and constructive manner. I'm very satisfied with the headset, quality and the support by the Anker team. Definitely I would buy again at Soundcore.