Having owned quite a few Soundcore… Having owned quite a few Soundcore wireless earbuds & headphones over the years, a pair I purchased from Amazon 6 months ago incurred a fault. I followed the online warranty return process & had great communication from their customer service team. I even called them up & got to speak to a human being within 2 minutes. On return of the headphones, they assessed the defect sent out a new pair within 2 weeks. About the best customer service I've ever received, and given this chatbot world, it was so reassuring to be able to deal with humans. 👏👏👏👏👏

No problems with the 2 x Soundcore… No problems with the 2 x Soundcore Mini3 I purchased. sadly my LG Smart Tv is not so smart and does not have the ability to synchronise with the Soundcore Speakers. The lip movement on the tv is seconds in front of the sound from the speakers and makes watching TV impossible. I ahve switched back to a single Mini 2 which brings the sound to be nearer my chair and reduce the need to look for the remote when sound volumes ( especially music) blares out from the TV followed by speech that I cannot hear !

Positive experience I have enjoyed Anker products for a few years. I recently purchased the Sleep A10 which I loved and have helped me sleep better. I noticed a problem with one bud turning off by itself. I contacted support they gave me some trouble shooting advice. The problem persisted. I contacted again and was in touch with Esther who told me they were sending me a new product They said it would come within 14 days but I received it 3 days later. I'm so impressed and grateful. Thank you

Do not buy their products Do not buy their products Do not buy their products! I bought liberty 4, and right earbud stopped workong when tried to claim guarantee they said since I bought it on Ebay they can not do anything and more fun fact: when proceeding warranty steps they have option to claim purchases from Ebay!!! so they are good if they work as soon as they stop working they dont care about you!!!

Simple and easy to follow link up. Simple and easy to follow link up instructions. Excellent sound, I can now follow my favourite radio programmes anywhere in my house. Clear sound. Only one slight downside : the marking of buttons which should be painted white against the black cover, as I have sometimes pressed the wrong button.