Do not buy their products Do not buy their products Do not buy their products! I bought liberty 4, and right earbud stopped workong when tried to claim guarantee they said since I bought it on Ebay they can not do anything and more fun fact: when proceeding warranty steps they have option to claim purchases from Ebay!!! so they are good if they work as soon as they stop working they dont care about you!!!

Good products, outstanding aftersales Very good products, that seem to have huge pros and little cons. We are not far with every new product to reach something superior to any model far more expensive. The sound is often great, the soft is amazing, even if it disconnects sometimes, microphone depends on the models, anc is pretty good. But where Soundcore outshines everything is with their aftersales service. I am very surprised at reading some of the reviews here. I've been quite picky with them, sending back the device several times because of little kinks or defects, and they have been nothing but exceptional. They replaced then upgraded my device, were always there, replying fast, even when I would take 3 weeks to do so. I can't recommend them enough.

Having owned quite a few Soundcore… Having owned quite a few Soundcore wireless earbuds & headphones over the years, a pair I purchased from Amazon 6 months ago incurred a fault. I followed the online warranty return process & had great communication from their customer service team. I even called them up & got to speak to a human being within 2 minutes. On return of the headphones, they assessed the defect sent out a new pair within 2 weeks. About the best customer service I've ever received, and given this chatbot world, it was so reassuring to be able to deal with humans. 👏👏👏👏👏

Great products / Better price. Great products / Better price. I have already purchased a few earbuds from them and I was never let down. Really good quality/price. Cannot fault them. Will continue to use.

I am enjoying my headphone upgrade I am enjoying my headphone upgrade. I love the noise cancelling feature and the sound quality is top notch. I was so excited to have a good quality headset, that I didn't expect the experience to get any better. Then, I started tweaking my devices and the experience has deeply impressed my ear-holes. I purchased the Q20 via Amazon so to my surprise, they have a legit website. Overall, I don't see the need to explore any other brand. It's an easy to use and good quality product.