Matt Gießen
DESoundcore BT headset Life Q30 good quality and service I bought a BT headset Life Q30. The delivery was fast. Afterwards I had contact with the support team. It helped me with my problems related to the noise cancelling in a quick and constructive manner. I'm very satisfied with the headset, quality and the support by the Anker team. Definitely I would buy again at Soundcore.
Pierre
FRGood products, outstanding aftersales Very good products, that seem to have huge pros and little cons. We are not far with every new product to reach something superior to any model far more expensive. The sound is often great, the soft is amazing, even if it disconnects sometimes, microphone depends on the models, anc is pretty good. But where Soundcore outshines everything is with their aftersales service. I am very surprised at reading some of the reviews here. I've been quite picky with them, sending back the device several times because of little kinks or defects, and they have been nothing but exceptional. They replaced then upgraded my device, were always there, replying fast, even when I would take 3 weeks to do so. I can't recommend them enough.
Edwds Faye
GBIf 10 stars existed as a score, they’d get it!! I wish I could give this product and company 10 stars!! My initial delivery had a slight issue (through no one’s fault) and when I contacted customer service, I not only received a replacement without difficulty but also a follow up email to check all was well. So thoughtful in the modern age! The headphones themselves are fantastic! I’ve tried Apple, Bose and various others and I will never turn back from Soundcore now. Fantastic company!
Mr James Gamble
GBNo problems with the 2 x Soundcore… No problems with the 2 x Soundcore Mini3 I purchased. sadly my LG Smart Tv is not so smart and does not have the ability to synchronise with the Soundcore Speakers. The lip movement on the tv is seconds in front of the sound from the speakers and makes watching TV impossible. I ahve switched back to a single Mini 2 which brings the sound to be nearer my chair and reduce the need to look for the remote when sound volumes ( especially music) blares out from the TV followed by speech that I cannot hear !
Shaban Afzal
GBExcellent service and product The earbuds I purchased were Soundcore Liberty Pro 4 and they are absolutely fantastic, great sound as if you have a cinema theatre connected to your ears. The sound is so clear, loud and crisp with zero distortion and very comfortable even after long hours of wear. After a few months the sound was like I'm listening to someone in a cave. I contacted soundcore and the customer service was superb, they immediately replaced them with a new pair and were so helpful. Pleased beyond belief for the excellent service, thank you so much. A company that's doing so well and producing excellent products I'm definitely looking forward to my next pair.