Samantha Rendall
GBPositive experience I have enjoyed Anker products for a few years. I recently purchased the Sleep A10 which I loved and have helped me sleep better. I noticed a problem with one bud turning off by itself. I contacted support they gave me some trouble shooting advice. The problem persisted. I contacted again and was in touch with Esther who told me they were sending me a new product They said it would come within 14 days but I received it 3 days later. I'm so impressed and grateful. Thank you
Neil
GBHaving owned quite a few Soundcore… Having owned quite a few Soundcore wireless earbuds & headphones over the years, a pair I purchased from Amazon 6 months ago incurred a fault. I followed the online warranty return process & had great communication from their customer service team. I even called them up & got to speak to a human being within 2 minutes. On return of the headphones, they assessed the defect sent out a new pair within 2 weeks. About the best customer service I've ever received, and given this chatbot world, it was so reassuring to be able to deal with humans. 👏👏👏👏👏
Mr James Gamble
GBNo problems with the 2 x Soundcore… No problems with the 2 x Soundcore Mini3 I purchased. sadly my LG Smart Tv is not so smart and does not have the ability to synchronise with the Soundcore Speakers. The lip movement on the tv is seconds in front of the sound from the speakers and makes watching TV impossible. I ahve switched back to a single Mini 2 which brings the sound to be nearer my chair and reduce the need to look for the remote when sound volumes ( especially music) blares out from the TV followed by speech that I cannot hear !
Abdiel Jayne
GBI am enjoying my headphone upgrade I am enjoying my headphone upgrade. I love the noise cancelling feature and the sound quality is top notch. I was so excited to have a good quality headset, that I didn't expect the experience to get any better. Then, I started tweaking my devices and the experience has deeply impressed my ear-holes. I purchased the Q20 via Amazon so to my surprise, they have a legit website. Overall, I don't see the need to explore any other brand. It's an easy to use and good quality product.
Consumer
GBPleasantly surprised by this lot Pleasantly surprised by this lot. 40 quid for headphones as an interim whilst I get my AirPods fixed and wondering now why I spent 200+ on those when the sound quality and battery life is so good on these. Recommend.